Medical Administrator

Staff Partners Business; Sunderland; On-site; GBP 21,000 - 27,000; Full time

Job summary

Staff Partners Business is seeking an experienced Medical Receptionist/Administrator in Sunderland to support a GP practice. You will manage prescription requests, update patient records, and handle referrals within a busy clinical setting.

The role requires strong EMIS/SystemOne knowledge, excellent telephone manners, and reliable, organised performance. Immediate availability is preferred to maintain smooth patient care.

Qualifications

• Experience in a GP practice is essential.
• Strong working knowledge of EMIS.
• Excellent telephone manner and customer service skills.
• Reliable, organised and able to work efficiently in a busy environment.
• Able to hit the ground running with minimal supervision.

Responsibilities

• Process prescription requests and related admin.
• Code notes on workflow and maintain accurate records.
• Manage incoming/outgoing post and document scanning.
• Handle referrals and general administration duties.
• Update and maintain patient records on the system.

Skills

EMIS

SystemOne

Telephone manners

Customer service

Organisation

Tools

EMIS

SystemOne

AccuRx

Front Desk

eConsult

Job description

Are you looking for a new opportunity within the healthcare sector?

Do you have experience working in a GP surgery and confidence using SystemOne/EMIS?

We are currently working with a friendly and well-established GP Practice in Sunderland who are seeking an experienced Medical Receptionist/Administrator to join their team.

Key Responsibilities:

• Prescription requests
• Coding Notes on workflow
• Managing incoming and outgoing post
• Scanning and processing documents
• Referrals and Administration duties
• Updating and maintaining accurate patient records on the system

About You:

• Previous experience working within a GP practice is essential
• Strong working knowledge of EMIS
• Excellent telephone manner and customer service skills
• Reliable, organised, and able to work efficiently in a busy environment
• Able to hit the ground running with minimal supervision
• eConsult – acting on clinical triage instruction and signposting pharmacy first directly
• AccuRx
• Front Desk
• New registration administration

This is a great opportunity to join a supportive practice and make a real difference to patient care.

If you are immediately available and feel you have the right skills and experience, we would love to hear from you