Media and Digital Learning Developer

London Ambulance; Moreton-in-Marsh; Remote; GBP 42,000 - 52,000; Full time

Job summary

London Ambulance is seeking a Media and Digital Learning Developer to design, develop and deliver engaging digital education programmes for the ECU Education Department. You will work with clinical SMEs to produce high-quality eLearning, mobile learning and blended resources, exploring AR/VR, simulation and interactive media to enhance patient care.

You will manage online platforms, web content and communications, driving innovation in technology-enhanced education across multi-site environments

Qualifications

• Extensive experience developing, delivering and evaluating eLearning/mLearning solutions.
• Advanced knowledge of LMS platforms and learning content authoring tools.
• Experience developing web and intranet content, managing digital campaigns and engaging diverse stakeholders.
• Experience in Ambulance/Emergency services environments.
• Experience in simulation in healthcare settings.

Responsibilities

• Support the design, development, implementation and evaluation of online/mobile clinical education programmes.
• Collaborate with SMEs to develop new courses and interactive elements.
• Explore AR/VR and gaming options within clinical learning environments.
• Develop the Technology Enhanced Learning Strategy aligned with the Education strategy.
• Plan short- to medium-term eLearning and learning plan integrating with face-to-face requirements.
• Develop and maintain communications for the department, including Pulse intranet and external LAS site.
• Support transitioning to intranet and web-hosted systems and processes.

Skills

eLearning development

LMS platforms

Content authoring tools

Stakeholder engagement

Simulation experience

Education

Degree in IT or related field

Microsoft Accredited Qualification

ITIL Qualified

CPD in learning technologies

Tools

Totara/ESR/OLM

Adapt

Captivate

Adobe Creative Suite

Web/Intranet CMS

Job description

Are you passionate about using technology to transform learning? We are seeking an innovative and creative Media and Digital Learning Developer to support the design, development and delivery of engaging digital education programmes across the Emergency Care University (ECU).

In this exciting role, you will work with clinical subject matter experts to develop high-quality eLearning, mobile learning and blended learning resources, while supporting emerging technologies such as virtual reality, simulation and interactive media. You will help shape the future of digital learning by managing online learning platforms, developing web and communications content, and driving innovation in technology-enhanced education.

The successful candidate will combine strong digital skills with creativity, excellent stakeholder engagement and a passion for improving learning experiences. This is an excellent opportunity to contribute to the development of a modern, digitally enabled workforce that delivers outstanding patient care.

Main duties of the job

The NHS Resilience Emergency Capabilities Unit (ECU) Education Department provides training and support to the pre-hospital sector in regards to specialist interoperable capabilities.

The Media and Digital Learning Developer will support the design, development, implementation and evaluation of online/mobile clinical education programmes as part of the ECU Education departments blended learning approach. They will be responsible for:

Supporting SMEs to develop new courses and design new interactive elements for an ever-growing catalogue of clinical education programs.

Support the department to explore and utilise augmented/virtual reality and gaming options within the clinical learning environment.

Collaborate on the development of the Trusts Technology Enhanced Learning Strategy that will be integrated with the wider Education strategy for both the clinical and non-clinical workforce.

Responsible for the planning of the short to medium-term eLearning and Learning clinical education plan, integrating with the face-to-face requirements, and providing flexibility to meet the Trusts resourcing and operational requirements to meet performance.

Develop, implement and maintain the communications strategy for the department, including the internal Pulse webpage and external LAS website.

Support the strategic transition to intranet and web -hosted systems and processes.

About us

Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year. Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Qualifications, Accreditations, Education

• Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification
• ITIL Qualified
• Evidence of substantial formal/informal CPD in the area of technology enhanced learning.
• Diploma/Foundation degree in an Audio/Visual Technology /Interactive Media Studies/ Computer Science discipline

Experience

• Extensive experience developing, delivering and evaluating eLearning/mLearning solutions, including curriculum design across iOS, Android and PC platforms.
• Advanced knowledge of LMS platforms (e.g. Totara, ESR/OLM) and expertise in learning content authoring tools including Adapt, Captivate and Adobe Suite.
• Proven ability to troubleshoot and resolve hardware, software and learning system issues, including eLearning, mLearning and app integrations.
• Experience developing web and intranet content, managing digital communications campaigns, and engaging diverse stakeholder groups
• Demonstrated success working across multi-site, multi-agency environments, building effective partnerships and supporting organisational objectives.
• Working in Ambulance Services, Emergency Services
• Experience in Simulation in the HealthCare setting or a Multi-professional Simulation centre/environment

Knowledge and Skills

• Proven ability to develop engaging eLearning, mLearning and blended learning solutions that meet learning objectives.
• Excellent communication skills with the ability to explain complex information clearly and build effective stakeholder relationships
• Strong digital literacy, including Microsoft 365 applications, with the ability to quickly learn and apply new technologies
• Experience developing education programmes within governance frameworks, analysing data and implementing strategic improvements.
• Ability to prioritise workloads, manage multiple projects, make effective decisions and deliver outcomes to deadlines
• Effective team player who works across professional boundaries, adapts to changing priorities and supports inclusive working practices
• Good overall knowledge of social media and its impact on the use of blended learning
• Experience of working with digital technologies including mobile/electronic learning apps, ESR/OLM, GRS, ePCR, CMC, MiDOS, MPDS, Adastra

Personal Abilities

• To promote and demonstrate commitment to the Trusts goal, values and Behaviours
• Demonstrable commitment to both professional and personal quality and standards
• Creative, innovative and inspiring, with a genuine passion for learning
• Customer and solutions focused
• Innovative and constantly seeking new ways of working and achieving objectives
• Demonstrable ability to work in a challenging environment through collaborative/team working
• Self-motivated and manages time effectively, being able to identify, plan and prioritise own work
• Team player contributing to all aspects of service delivery
• Sensitivity to the needs of others with the ability to work well across all groups
• Creative, innovative and solutions-focused, with a passion for learning and continuously improving ways of working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.