Mechanical & Electrical Supervisor

OCS; Glasgow; On-site; GBP 36,000 - 48,000; Full time

Job summary

OCS UK & Ireland is seeking a Facilities Manager supervisor to lead a team of engineers and operatives across Scotland. Based in Glasgow, you will manage hard FM contracts, ensure quality, safety and environmental compliance, and maximise performance and client satisfaction.

You will report to operations managers, support WBU managers, and work a Monday–Friday pattern with on-call requirements. The role requires driving licence and willingness to develop staff and supply chain capabilities.

Qualifications

• Experience managing hard FM contracts.
• Ability to lead a team of operatives and subcontractors.
• Knowledge of QA, health & safety, and environmental standards.
• Willingness to work on-call and overtime.

Responsibilities

• Take an active role in the management of quality, environmental and health & safety issues at each site in line with company policies.
• Manage statutory maintenance tasks with no gaps.
• Performance management of subordinates and HR issues.
• Ensure PPMs and reactive works are completed on time and within budget.
• Drive client satisfaction and profitable account performance.
• Provide leadership and direction to the WBU engineers and operatives.

Skills

People management

H&S knowledge

Contract management

Driving licence

Job description

About The Role

Mainly to support their line manager in the delivery of Hard FM services.

To support the West Business Unit managers where required in the delivery of the existing FM contracts.

To directly supervise a team of employed operatives and FM’s supply chain.

This will be achieved via the practical implementation of the company’s management system (QUEST) and the utilisation of the supervisor’s knowledge and experience, increasing the quality of output from Engineers, maximising the effectiveness of sub-contractors, and ensuring efficient use of materials.#

Working Pattern

Monday - Friday 8AM - 4:30PM, Overtime available & on call required.

Direct Reports

The supervisor shall report to the operations manager(s) and senior supervisors.

The supervisor shall have the WBU engineers reporting directly to them who are based within Scotland.

Responsibilities

To ensure the satisfactory performance and further development of all contracts and accounts for which he/she is responsible including:

• Take an active role in the management of all quality, environmental and health & safety issues at each of the sites for which he/she is responsible in compliance with company policies and arrangements.
• Ensure there are no gaps with regards to Statutory Maintenance Tasks.
• Performance management of subordinates.
• 1st line management of HR issues i.e. ensuring company policies are fully implemented.
• Compliance with contractual requirements.
• To ensure that PPMs and reactive works are completed within the assigned priority (using MI from the asset management and helpdesk systems to measure and monitor performance).
• Ensuring that project works are completed on time, in budget and to the required quality levels.
• Maximisation of extra revenue streams.
• Client satisfaction and the quality of service provided.
• Responsibility for all day-to-day management, control, co-ordination, execution of all operations under their remit and reporting directly to their operations manager and senior supervisor.
• Identifying and implementing innovations to improve service delivery.
• Ensuring continuity of systems in a manner, which fully complies with all legal, qualitative, health, safety and environmental standards and other relevant guidance.
• To ensure that tools, equipment and materials are available as and when required to ensure the effective delivery of the service. And that all portable equipment has an up-to-date PAT.
• Ensuring, demonstrate, review and monitor compliance, to meet the expectation and needs of the Client, the organisational goals of the company and satisfy the requirements of IS0 9001, 14001, 50001 & OHSAS 18001.
• Productions of reports at regular intervals determined by contract detailing physical progress, including monitoring of Output specification by Key performance indicators and as required by their line managers.
• Provision of technical advice and problem-solve function. The ability to draft detailed proposals for additional works.
• Monitoring of operatives and professional oversight of all works to ensure satisfactory quality levels.
• Provide management support to both operations manager, senior supervisor and the operatives under their control as required.
• To provide support throughout the full geographic coverage of the contract he/she is responsible for under the instruction of their operations manager and senior supervisor.
• To aid their technicians by means of technical support.
• Ensuring the availability of and if required participation in the provision of a 24 hour per day 365 days per year emergency on call service as required.
• Developing the competency of themselves and others through a commitment to continuing professional development.
• Developing the contract base and supply chain within the geographic area.
• To maintain a driving licence to remain mobile.
• To operate within the on-call rota and be available to other operatives for support.

Ongoing account management including

• Client satisfaction.
• Contract profitability.
• Quoting for remedial and small project works.
• Maximisation and management of quoted works.
• Effective sourcing and utilisation of materials and subcontractors.
• Monitoring the quality of the work carried out by the workforce through random engineer audits and the ongoing review of breakdowns.
• Conduct regular site audits to ensure that the specified standard of work is maintained and all site logs, job files and documentation are kept up to date.
• Provide management support and information to the operatives and others as required.
• Ensure the development and potential of all direct reports, to encourage resilience and succession planning within the account and the organisation.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.