Mechanic / Vehicle Technician

Jago Consultants; Hatfield; On-site; GBP 32,000 - 38,000; Full time

Job summary

A Luxury Car Dealership in Hatfield seeks a Vehicle Technician to perform maintenance and repairs while meeting high industry standards. The role involves customer interaction, technical problem-solving, and ensuring quality service. Benefits include competitive salaries, potential bonuses, and attractive holiday allowances.

Benefits

25 days holiday plus bank holidays

Option to lease a VW group vehicle at preferential rates

Qualifications

• Must complete the Bronze Qualification standard within 1 year.
• Maintain up-to-date technical knowledge.

Responsibilities

• Carry out maintenance and repairs on vehicles.
• Document job details and conduct road tests.
• Coordinate with staff and ensure customer satisfaction.

Skills

Technical knowledge

Customer service

Problem-solving

Education

Bronze Qualification standard

Job description

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My Client is a Luxury Car Dealership in Hatfield and they are currently looking for a Vehicle Technician to join their team.

About the role

As a Vehicle Technician, you will report to the Workshop Controller and be responsible for carrying out maintenance and repairs on a variety of vehicles. You will ensure repairs meet customer expectations, comply with operational and commercial requirements, and adhere to high industry and brand standards.

Core Responsibilities as Vehicle Technician

• Review customer requirements provided by Service Advisors/Executives to ensure sufficient information for repairs.
• Identify and order necessary parts to resolve customer issues.
• Estimate labour operation times to support Service Advisors in providing accurate quotes.
• Perform repairs following the workshop manual.
• Document job details clearly and accurately.
• Conduct a Vehicle Analysis Log (VAL) on every vehicle.
• Coordinate with relevant staff to optimize time and material usage.
• Record and log all time spent on repairs as per warranty procedures.
• Perform road tests and ensure personal quality control.
• Protect customer property with covers during repairs.
• Comply with Insurance Code of Business guidelines for warranty and assistance sales.
• Maintain technical knowledge through training and reading manufacturer publications.
• Achieve service KPIs related to productivity, efficiency, and utilization.
• Take ownership of personal development aligned with business needs.
• Complete the Bronze Qualification standard within 1 year of employment.

About the rewards

The working hours are from 8:00 am to 5:00 pm, with one in four Saturdays from 8:00 am to 1:00 pm.

The basic salary ranges from £32,000 to £38,000 per annum, depending on experience, with a potential productivity bonus of up to £50,000.

Benefits include:

• 25 days holiday plus bank holidays
• Option to lease a VW group vehicle at preferential rates