MCR Operations Engineer – 12-Month FTC, Broadcast Network Ops

Arqiva Group; Crawley; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

12 months FTC

Up to £40K base salary

20% shift allowance

6% pension contribution

Private Medical

25 days annual leave

Flexible benefits including discounts,

Wellness and employee assistance

Gymflex

Job summary

Arqiva Group in the United Kingdom is seeking a MCR Operations Engineer for a 12 months fixed-term contract. Based at Crawley Court, Winchester, you will support internal and external customers, monitor and control equipment, and help maintain network availability.

The role requires familiarity with broadcast standards, satellite RF systems, and incident management. You will work in a hybrid model with potential weekend and night duties, and you will report to the MCR Team Leader.

Qualifications

• Familiar with broadcast standards and waveform measurements.
• Knowledge of satellite RF systems such as DVB-S/S2.
• Clear fault reports and incident handling capabilities.
• Good interpersonal communication with customers and third parties.
• Ability to work under pressure within a small team.

Responsibilities

• Use monitoring and control systems to operate equipment and networks.
• Provide network monitoring and event management per SLA.
• Direct incidents to resolver groups for rapid resolution.
• Log accurate incident reports and track service details.
• Drive resolution of service events and escalate when needed.
• Communicate maintenance schedules to stakeholders.
• Operate the MCR as part of the team of engineers.
• Support managed services to SLA; report equipment issues.
• Log and report service details; monitor Arqiva services.
• Carry out callouts and fault escalation procedures; occasional maintenance and projects.

Skills

Broadcast system standards

Waveform measurements

Satellite RF systems

DVB-S/S2

Customer communication

Working under pressure

Fault reporting

TCP/IP knowledge

Service & Incident management

Monitoring & incident response

Tools

SMTP monitoring

Closed Contact

Applications monitoring

Job description

Arqiva Group in the United Kingdom is seeking a MCR Operations Engineer for a 12 months fixed-term contract. Based at Crawley Court, Winchester, you will support internal and external customers, monitor and control equipment, and help maintain network availability.

The role requires familiarity with broadcast standards, satellite RF systems, and incident management. You will work in a hybrid model with potential weekend and night duties, and you will report to the MCR Team Leader.