MCR Engineer 12m FTC

Frame 25; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

Frame 25 is seeking a MCR operations professional to join a small engineering team in West London. You will support day-to-day MCR activities, manage live production workflows, and ensure smooth operation during broadcasts in a fast-paced, IP-based facility.

The role emphasizes strong communication with technical and non-technical partners and requires 1–2 years in broadcast or live streaming environments. The contract is a 12-month fixed-term.

Qualifications

• 1–2 years of operational experience in a broadcast, playout or live streaming environment.
• Familiarity with IP-based broadcast environments and related standards is desirable.

Responsibilities

• Assist with day-to-day operational support of the MCR and related networks and cloud platforms.
• Serve as technical contact for production teams in galleries and at outside broadcasts; escalate as needed.
• Carry out pre-event checks and help configure broadcast encoders/decoders.
• Monitor and switch live services; promptly flag issues.
• Support signal quality evaluation at IP and HD-SDI levels.

Skills

Broadcast operations

IP-based workflows

Tools

SMPTE 2110

Job description

CONTRACT TYPE: 12-Month Fixed-Term Contract

LOCATION: West London

ABOUT THE ROLE

A BRIEF SUMMARY

Join the technology team at a cutting-edge all-IP broadcast facility in West London. Working within a small team of engineers responsible for BAU support and technical workflows within the facility.

The MCR supports a wide range of clients producing programmes for major UK and international broadcasters, including World Feed production and bespoke broadcasts. The facility is fully IP-based with remote production as a core speciality.

This role is suited to someone with broadcast or MCR operations experience. You will work within the engineering team, contributing to the day-to-day operation of the MCR and supporting live productions. You must be a strong communicator and comfortable working in a fast-paced live broadcast environment.

WHAT YOU'LL BE RESPONSIBLE FOR

• Assisting with the day-to-day operational support of the MCR and associated network and cloud platforms
• Acting as a point of technical contact for production teams in galleries and at outside broadcasts, escalating as required
• Carrying out pre-event checks and assisting with the configuration of broadcast encoders and decoders
• Monitoring and switching live services (lines in and lines out), flagging issues promptly
• Assisting with signal quality evaluation at both IP and HD-SDI level
• Supporting workflows relating to Ultra HD and HDR standards
• Supporting the planning and execution of broadcast workflows, with awareness of the impact and risk to on-air productions
• Checking routing and switching of feeds based on internal booking systems and automation systems to production control rooms, multi-function rooms and voice-over booths
• Escalating issues to stakeholders and communicating with vendor support as required
• Proactively supporting all operation centre workflows
• Contributing to routine maintenance and regular system checks

THIS ROLE IS FOR YOU IF YOU HAVE

• An understanding of MCR workflows and broadcast technology, gained through at least 1–2 years of operational experience in a broadcast, playout, or live streaming environment
• Familiarity with IP-based broadcast environments; exposure to SMPTE 2110 standards is desirable but not essential
• Experience monitoring live services and an understanding of end-to-end broadcast or streaming signal flows
• Some exposure to video and audio contribution and distribution formats (e.g. SDI, SRT, RTP, HLS, RF)
• Basic understanding of networking fundamentals and infrastructure dashboards
• A proactive attitude with the ability to identify potential issues and escalating appropriately
• The ability to work at pace under live programme and operational pressures while remaining calm and focused
• Strong verbal and written communication skills, with the ability to communicate clearly with both technical colleagues and non-technical partners
• A willingness to work to internal business processes including ticketing, documentation and change procedures
• The ability to work both independently and as part of a team