Maxmillian Money & More Adviser

LLOYD'S REGISTER INTERNATIONAL; Chester; Hybrid; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Flexible working

Enhanced annual leave

Sick pay

Employee Assistance Programme

Health benefits

Job summary

Citizens Advice Cheshire West is seeking a Macmillan Money & More Adviser to join our team in Chester. The role focuses on improving financial wellbeing for people affected by cancer, including families and carers, delivering advice through outreach, home visits, telephone and email.

You will help clients maximise income, access benefits and grants, and provide holistic advice on benefits, debt, housing, employment and essential living costs, with practical support on forms and urgent issues.

Qualifications

• Experience providing generalist social welfare advice.
• Understanding of the challenges associated with cancer, long-term illness and disability.
• Calm, empathetic and sensitive; able to provide clear, empowering advice.
• Strong organisation and caseload management; collaborative approach.

Responsibilities

• Deliver advice through outreach, home visits, telephone and email.
• Help clients maximise income and access benefits, grants and other financial support.
• Provide holistic advice on benefits, debt, housing, employment and living costs.
• Assist with forms, applications and urgent issues.

Job description

Maxmillian Money & More Adviser

Apply before 11.59pm on 18 September 2026.

Job summary

• Salary £11,521
• Location Chester
• Workplace Hybrid working
• Contract Fixed term contract, until 31 March 2029
• Hours per week 15

About the role

Citizens Advice Cheshire West is seeking a compassionate, knowledgeable and motivated Macmillan Money & More Adviser to join our team.

The role focuses on improving the financial wellbeing of people affected by cancer, including their families and carers. You will help clients maximise their income, access benefits, grants and other financial support, and reduce financial pressures. You will provide holistic advice covering benefits, debt, housing, employment and essential living costs, as well as practical support with forms, applications and urgent issues.

Working collaboratively with colleagues and partner organisations, you will deliver advice through outreach, home visits, telephone and email.

We are looking for someone with recent experience providing generalist social welfare advice and an understanding of the challenges associated with cancer, long-term illness and disability. You will need to be calm, empathetic and sensitive, while providing clear, accurate and empowering advice. Strong organisation, effective caseload management, reliability and a collaborative approach are essential.

Knowledge of Macmillan Cancer Support services and completion of the Citizens Advice basic training programme are desirable.

A full, clean driving licence and access to your own transport are required for outreach, although this requirement is waived where disability prevents driving.

You will join a trusted local charity with over 100 staff and volunteers, offering flexible working, enhanced annual leave and sick pay, an Employee Assistance Programme, health benefits, and ongoing coaching and mentoring. Most importantly, you will make a direct and meaningful difference to people’s lives across Cheshire West.