MaxAssist Support Executive

Northside Truck & Van Limited; Doncaster; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free onsite parking

Death in service benefit

Free family Smart Health GP access

Salary sacrifice pension

Free online training platform

Additional holiday day linked tolength

Job summary

Northside Truck & Van Limited in Doncaster is seeking a customer-focused administrator to join the MaxAssist team. The role involves answering calls for breakdowns, taking bookings and enquiries, and coordinating with drivers to keep fleets on the road.

You will handle general admin, update systems, and chase progress on vehicle scheduling. Prior experience helps, but full training is provided to the right candidate. Closing date 04/09/2026.

Qualifications

• Excellent telephone manner.
• Attention to detail and accuracy.
• Ability to follow established processes.

Responsibilities

• Answer calls for breakdowns and take bookings and enquiries for MaxAssist.
• Work closely with clients and drivers to keep fleets on the road.
• Carry out general admin tasks and update systems.
• Progress chase vehicle scheduling and keep records up to date.

Skills

Telephone manner

Attention to detail

Process adherence

Job description

Your main role will be; answering calls for breakdowns, taking bookings and enquiries for the MaxAssist department.

You will need an excellent telephone manner and a keen eye for detail, with the ability to follow processes.

The job role involves working closely with our clients and drivers to ensure their fleets are kept on the road.

General admin tasks will be a key area in the day to day running of the department along with; updating systems, progress chasing vehicle scheduling.

Previous experience in a similar role would be an advantage. However, full training will be provided for the right candidate.

Ref: MSE200826D

Closing Date 04/09/2026

Location Doncaster

• Free onsite parking
• Death in service benefit
• Free family Smart Health GP access
• Salary sacrifice pension
• Free online training platform
• Additional holiday day linked to length of service

Head Office: Summit House, Woodland Park, Bradford Road, Cleckheaton, West Yorkshire, BD19 6BW

Reg. Company Number: SC275307

VAT Reg. No. GB859285179

Northside Truck & Van Limited is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Northside Truck & Van Limited to act as a credit broker, not a lender, for the introduction to a limited number of lenders.

We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes Mercedes-Benz Financial Services UK Ltd, the lender of our vehicle manufacturer. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.

Our approach is to introduce you first to the manufacturer’s lender, Mercedes-Benz Financial Services UK Ltd, linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.

Mercedes-Benz Financial Services UK Ltd may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.