Maternity Triage Matron

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; On-site; GBP 52,000 - 62,000; Full time

Job summary

York and Scarborough Teaching Hospitals NHS Foundation Trust is recruiting a Maternity Triage Matron to provide strategic, professional and operational leadership for maternity triage services across York and Scarborough.

You will lead 24/7 triage services, oversee urgent antenatal and postnatal pathways, and work with multidisciplinary teams to support patient flow, workforce deployment and service performance.

Job description

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

• We are KIND
• We are OPEN
• We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

People for Patients. Our People, our Patients, our Priority

Job overview

Are you an experienced and inspiring senior midwifery leader with a passion for urgent maternity care?

We are seeking a Maternity Triage Matron to provide strategic, professional and operational leadership for maternity triage services across York and Scarborough. This role will ensure safe, responsive and high-quality care for women and families accessing urgent maternity services.

As a key member of the senior maternity leadership team, you will lead 24-hour telephone and face-to-face triage services, overseeing urgent antenatal and postnatal assessment pathways. Working with multidisciplinary teams and partner organisations, you will support patient flow, workforce deployment, service performance and patient experience.

This is an exciting opportunity to shape the future of maternity triage through service improvement, quality initiatives and implementation of national standards. The role includes cross-site working and participation in senior maternity operational and on-call arrangements.

Following our recent CQC inspection, maternity services at both York and Scarborough were rated good across all five domains. This reflects the teams' dedication and our commitment to continually improving care.

You will join a service proud of its achievements and committed to learning, innovation and improvement. Be part of a forward-looking team that values collaboration and the voices of women, families and staff as we continue to strengthen maternity services for the future.

Main duties of the job

As the Maternity Triage Matron, you will provide visible, compassionate and inclusive leadership across maternity triage services, ensuring women and families receive safe, responsive and equitable urgent maternity care.

Key responsibilities include:

• Providing professional, clinical and operational leadership for maternity triage services across York and Scarborough.
• Leading the development of triage pathways in line with national standards, evidence and local priorities.
• Overseeing patient flow, capacity, demand, waiting times, workforce deployment and escalation processes.
• Supporting Flow, Safety and Escalation Midwives and the wider multidisciplinary team to deliver high-quality care and a positive culture.
• Leading governance, patient safety, risk management, complaints and incident investigations, ensuring learning is embedded into practice.
• Using data, audit findings, patient feedback and performance metrics to drive improvement and innovation.
• Working with obstetric, neonatal, emergency care, ambulance, community and regional partners to improve pathways and outcomes.
• Supporting workforce planning, recruitment, retention and staff development.
• Championing personalised care, safeguarding, equality, diversity and inclusion.

This is an exciting opportunity for an experienced senior midwife to influence services at a strategic level, lead improvement and make a significant difference to the quality and safety of urgent maternity care across our Trust.

Working for our organisation

For more information about our Trust, please visit: