Matchday Security Officer (Casual)

Carlisle Support Services; Burnley; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Competitive hourly rate

Pension scheme

Stream – wage access

Career progression

Full induction and training

Uniform and kit

Employee assistance program

Refer a Friend

Job summary

Carlisle Support Services is recruiting for a Matchday Security Officer to support Burnley FC events at Turf Moor and other venues. The role offers £14.75 per hour on a casual, match-day basis with shifts on evenings and weekends, and requires learning through full training and support to progress in the role.

We provide a comprehensive benefits package, a pension scheme after qualifying period, and opportunities to work across multiple Carlisle events venues.

Qualifications

• SIA Door Supervision licence required.
• Experience in events or customer care is a plus.
• Able to interact with clients and customers professionally.

Responsibilities

• Provide general guidance to the public.
• Conducting person and bag searching.
• Ensure adherence to licensing conditions and safety certificates.
• Direct spectators and monitor crowds.
• Respond to security or crowd management issues.

Skills

SIA Door Supervision

Customer service

Flexible

Crowd management

Education

Level 2 Spectator Safety

Job description

Matchday Security Officer - Carlisle Support Services, Working in Partnership with Burnley Football Club

The benefits

A competitive hourly rate of pay - paid monthly

Access to Company Pension Scheme after qualifying period

Stream - financial flexibility and instant access to earned and authorised wages

Clear Career Pathways- The opportunity to level up your career with 58% of salaried roles filled by our internal candidates, there's a chance for everyone

Full induction, ongoing training, and career development

Quality kit and uniform, everything you need to perform your role effectively

Employee Assistance Program

Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our client, Burnley FC. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed.

Location: Turf Moor- Home of Burnley FC (BB10 4BX) with opportunities to cover shifts at, Accu Stadium (Huddersfield),Elland Road (Leeds), Old Trafford (Manchester), Manchester Central Convention Centre (Manchester).

Pay: £14.75 per hour

Hours: Working on a casual basis on match/event days you have the ability to be flexible around your current commitments.(5-7 hours per shift)

Please be aware that this is not a full time role, colleagues have the flexibility to choose and book their own shifts for home games or Ad-hoc events at the stadium

There will be a minimum of 23 home games between August and May with potential for additional shifts depending on how the football season pans out

Football and events take place evenings and weekends only.

Your core role will be to ensure the safety and security of everyone in Turf Moor this could include, but not limited to;

• Provide general guidance to the public
• Conducting person and bag searching
• Supporting the stadium to adhere to its licensing conditions and safety certificate
• Directing spectators and monitoring crowds
• Responding to security or crowd management issues

Is this you

• SIA Door Supervision licence - Required
• 5 years checkable work and address history
• Reliable, punctual, flexible, and smart in appearance
• Friendly, approachable, and always professional
• Enthusiastic and motivated to do a great job
• Ideally some experience an events environment or a customer care role
• Able to interact with clients and customers in a positive manner
• Level 2 certificate in Spectator Safety, or willingness to obtain the qualification (This will be a requirement if hired, but we will fund this for you)
• Willing to work at other Carlisle Events venues across the region (desirable)

Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport, driving licence, utility bill dated in the last 3 months, HMRC letter, original bank statement, original payslip, birth certificate or a valid share code.

This is us

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Liverpool Football Club, Jaguar Land Rover, Tesco and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.

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