Master Technician / Workshop Controller

PVH (Tommy Hilfiger/Calvin Klein); Upper Heyford; On-site; GBP 45,000 - 60,000; Full time

Job summary

INEOS Automotive in the UK seeks a Master Technician-level expert to act as the highest technical authority across the vehicle range. You will blend hands-on performance with workshop control, prioritising workflow and ensuring high standards of quality and safety.

Based at our UK workshop network, you will coordinate with engineering, service, and warranty teams, mentor technicians, and drive on-time delivery and customer satisfaction.

Qualifications

• Essential: Master Technician accreditation or equivalent OEM master-level qualification.
• 8+ years' automotive workshop experience.
• Proven advanced diagnostic capability across mechanical, electrical and electronic systems.
• Strong competence in CAN systems, software flashing, ECU programming and HV systems.
• Previous workshop control or loading experience.
• Full driving licence.

Responsibilities

• Act as the highest bench level technical authority, resolving the most complex faults across the vehicle range.
• Control daily workshop loading, job allocation and progress when acting as Workshop Controller.
• Flex between hands on master technician work and workshop control according to demand.
• Work across customer, engineering, press, buyback, prototype and warranty-return vehicles.
• Use OEM diagnostic equipment and workshop systems to the highest level.
• Coordinate parts, WIP and visibility to protect throughput and on-time delivery.
• Provide technical guidance and mentoring to technicians and apprentices.
• Work to OEM repair, Health & Safety and HV standards.

Skills

Advanced diagnostic capability

CAN systems

HV systems

ECU programming

Workshop control

Mentoring technicians

Strong planning

Communication across teams

Education

Master Technician accreditation or OEM master-level qualification

Job description

Overview

INEOS Automotive - Built For More Story so far. Since we started our journey to build a no-nonsense 4X4, we\'ve established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We\'ve partnered with some of the biggest names in the automotive industry. We\'ve made our way from vision to prototype. We\'ve secured a world-class production facility and delivery team. We\'ve delivered Grenadiers to customers all around the world. We\'re building our double cab pick up, the Quartermaster. People and Culture never changed anything. Not in manufacturing, science, engineering or energy – and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigor and humor. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities; we\'re an international team working together to challenge the ordinary. If this sounds like you, let\'s talk.

Responsibilities

• Act as the highest bench level technical authority, resolving the most complex faults across the vehicle range.
• Control daily workshop loading, job allocation and progress when acting as Workshop Controller.
• Flex between hands on master technician work and workshop control according to demand.
• Work across customer, engineering, press, buyback, prototype and warranty-return vehicles.
• Use OEM diagnostic equipment, special tools and workshop systems to the highest level.
• Coordinate parts, WIP and VOR visibility to protect throughput and on-time delivery.
• Provide technical guidance, coaching and mentoring to technicians and apprentices.
• Work to OEM repair, Health & Safety and high voltage standards, and escalate to the Workshop Manager.
• Controls and coordinates daily workshop capacity across multiple technicians and vehicle programmes.
• Influences workshop utilisation, efficiency, productivity and on-time delivery performance.
• Responsible for prioritisation and workflow decisions affecting customer vehicles, engineering vehicles, prototype programmes and warranty investigations.
• Operates autonomously in resolving the most technically complex issues with significant impact on vehicle quality, customer satisfaction and operational performance.
• Provides technical guidance and mentoring across the technician population and supports capability development planning.
• Supports business-critical investigations involving vehicle quality, engineering concerns, warranty risk and safety-related faults.

What we are looking for

• Essential: Master Technician accreditation or equivalent OEM master-level qualification.
• 8+ years\' automotive workshop experience.
• Proven advanced diagnostic capability across mechanical, electrical and electronic systems.
• Strong competence in CAN systems, software flashing, ECU programming and HV systems.
• Previous workshop control, service control or loading experience.
• Strong planning, prioritisation and organisation skills.
• Confident communicator across technical and non-technical teams.
• Sound knowledge of warranty and job-card standards.
• Full driving licence.
• Desirable:
• BMW experience preferred but not essential.
• OEM technical centre or main-dealer experience.
• EV / Hybrid Level 3 or 4.
• Experience with prototype, engineering or SVO vehicles.
• DMS / workshop-loading and analytics experience.
• Coaching / mentoring capability or IMI accreditation.

If the role sounds of interest and you want to learn more, please apply. If your application is successful one of our team members will be in touch to arrange an initial conversation!