MASH & Referrals Officer - Children's Services

Wokingham Borough; Wokingham; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Generous Annual Leave

GP Helpline

Employee Assistance Programme

Free Onsite Gym

Local & Lifestyle Discounts

Move through Menopause Course

And more!

Job summary

Wokingham Borough Council is seeking a Service Delivery Officer within the MASH and Referral and Assessment Team for Children’s Services. The role covers processing referrals, meeting statutory deadlines, and coordinating with professionals and the public.

The post is full-time, permanent, with hybrid working 2–3 days in the office. You will manage minutes for meetings, support child protection processes, and handle confidential information with discretion.

Qualifications

• Efficiently manage time and prioritise tasks to meet deadlines.
• Adapt to changing workload while maintaining accuracy.
• Communicate clearly with families, professionals, and team members.
• Demonstrate collaborative working with cross–agency partners.

Responsibilities

• Process referrals and ensure timely passage to MASH.
• Record concise minutes for meetings within timescales.
• Support child protection processes and admin duties.
• Maintain confidentiality and handle sensitive information securely.

Skills

Time management

Flexibility

Adaptability

Communication

Job description

Wokingham Borough Council is seeking a Service Delivery Officer within the MASH and Referral and Assessment Team for Children’s Services. The role covers processing referrals, meeting statutory deadlines, and coordinating with professionals and the public.

The post is full-time, permanent, with hybrid working 2–3 days in the office. You will manage minutes for meetings, support child protection processes, and handle confidential information with discretion.