MAS AdministrativeAssistant | Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 49,000 - 65,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking an MAS Administrative Assistant to join the East Dorset MAS team at Alderney Hospital. The role supports a multi-disciplinary team and handles appointment bookings, letters, and patient records in a busy NHS environment.

The posts are permanent Band 3 admin roles with core hours Monday to Friday 09:00–17:00, offering stable hours and opportunities to contribute to dementia services across Dorset.

Responsibilities

• Making appointments
• Formatting of letters and posting out letters
• Ensuring the accurate recording on a NHS patient record
• Answering the SPOA phone calls

Job description

MAS AdministrativeAssistant | Dorset HealthCare University NHS Foundation Trust

Company:

Company: Dorset HealthCare University NHS Foundation Trust

Dorset Healthcare is responsible for the provision of Memory Assessment Services (MAS) across the county and nationally it has been recognised that Dementia is an area of health significance with an ever-increasing ageing population.

If you are passionate about Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we are working towards accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists.

We now have the following exciting opportunities for:

East Dorset: Band 3 Team Administrator x 2 - 37.5 hours and 30 hours

You will be based in the MAS East team at Alderney Hospital, and will be part of an admin team covering Dorset.

These are permanent posts with core working hours of Monday to Friday 09:00 to 17:00.

The main duties will be to provide administrative support to a multi-discipliner team made up of Nurse, NMP's, ACP, Psychologists and Consultant Psychiatrists. Making appointments,

Formatting of letters and posting out letters,

Ensuring the accurate recording on a NHS patient record,

Answering the SPOA phone calls

At Dorset Healthcare we're on a mission to empower people to make the most of their lives through our outstanding, joined up healthcare services. We're a dynamic forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800.000 people.

We do things differently here - its one of the reasons the CQC rated us 'outstanding' in 2019. Its also why 95% of patient's across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you are looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or amongst the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000 strong workforce is a the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach is what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do [e-mail]

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

This advert closes on Sunday 18 Oct 2026

Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust

£49,387 - £64,750 Dependant on Fully qualified ACP or Trainee ACP

Dorset HealthCare University NHS Foundation Trust