MarTech Manager

Rsgroup; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension / retirement

Life assurance

Medical plans

Holiday / paid time off

Employee assistance programme

Onsite catering / lunch vouchers

Job summary

RS Group in London is seeking a Marketing Technology specialist to own the customer data platform (CDP) and deliver the tech and data roadmap. You’ll lead martech capabilities across email, data management, audience management and ad tech to drive a performance-oriented omni-channel CX.

You will collaborate with marketing, digital, technology and data teams globally, translate business needs into CDP solutions, and shape the CX roadmap while ensuring privacy compliance and data governance.

Qualifications

• Experience with Customer Data Platforms (CDP) and martech stack.
• Ability to translate business needs into technology solutions.
• Awareness of data privacy regulations and governance.

Responsibilities

• Own and lead the development of martech capabilities and platforms to deliver business value.
• Understand business needs and priorities and influence the wider business on opportunities and possibilities.
• Translate business problems into martech and CDP technology solutions, shaping the CX roadmap.
• Architect new solutions from Martech and CX stacks to deliver against the business roadmap.
• Lead the development of those technology solutions across tools and disciplines; collaborate with other tech teams.

Skills

CDP experience

Martech expertise

Data privacy knowledge

ETL scripting

Cross-functional collaboration

Tools

Treasure Data

Job description

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Location: London, ENG, GB, N1C 4AG Corby, ENG, GB, NN17 5JF Manchester, ENG, GB, M2 3AA

Brand: RS Group

Function: Digital & Technology

Work Location: Hybrid

Location: This is a hybrid role, offering a combination of being able to work remotely and from our UK offices.

Contract Type: Permanent

The Opportunity

You will be part of the Marketing Technology team and part of the Customer Experience community. Working with people across marketing, digital, technology, and data to deliver an amazing, performance-focussed omni-channel experience.

The team currently support a range of martech, from digital tagging and insight, data-driven performance advertising, email, audience management and customer web-chat. The team are constantly innovating and expanding the martech capabilities as well as making the most of our global scale.

What You Will Be Doing

This role will focus on our newly introduced customer data platform (CDP). You’ll be the platform owner and help define and deliver the tech and data roadmap and backlog as well as ensuring the CDP delivers and grows our performance in new and exciting ways. You will:

• Own and lead the development of a range of martech capabilities and platforms to deliver business value
• Understand business needs and priorities and influence the wider business on opportunities and possibilities.
• Translate business problems into [martech and CDP] technology solutions, adapting and influencing up and actively shaping the business CX roadmap.
• Architect new solutions from our Martech and CX stacks to deliver against the business roadmap
• Lead the development of those technology solutions, applying market-leading technological expertise across a range of tools and disciplines.
• Work collaboratively with other technology teams to align development priorities, influencing stakeholders to secure engagement and prioritise accordingly.

What You’ll Bring

We’re looking for someone with existing CDP experience – preferably Treasure Data. Your experience can come from implementing one, running one, or exploiting one. Other requirements include:

• A martech technology expert, particularly in Customer Data Platforms.
• Be able to demonstrate not just technological expertise, but also the ability to translate business needs into martech solutions.
• Be able to influence upwards with the wider business and bring opportunities to the business beyond simple implementations.
• Be well-versed in the latest in digital and advertising ecosystems.
• An expert and champion of data privacy, regulations, and how that affects our experience as well as how to implement and ensure compliance across a range of regulation and data technologies
• An expert in CDPs and other martech and data technologies and be able to show how you can deliver using large data ecosystems such as a CDP. As such you’ll be able to demonstrate evidence of similar work such as data engineering projects, SFTP environments, large-scale ETL, scripting or similar.
• Able to demonstrate experience in a range of martech such as email and marketing automation, campaign and advertising platforms, data management platforms (DMPs), Sales Tech and AdTech, CRM, digital tagging and privacy technology. We have a list below – but don’t worry about hitting all of them.
• Experience with working with colleagues across marketing and digital (and preferably across countries too), understanding needs, turning them into product roadmaps and delivering against them.

Most importantly you’ll be someone who sees the opportunity in martech to drive experience and performance and you’ll be the person to make that happen.

We Are RS

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values - We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Join us and help make amazing happen.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.