MarTech Consultant - Antavo Loyalty Cloud Specialist

JR United Kingdom; Milton Keynes; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading company is seeking a skilled MarTech Consultant specialized in Antavo Loyalty Cloud for a remote role based in the UK. This position involves technical integration and strategic advising for a large-scale customer loyalty programme, working closely with marketing and operations teams. Candidates should have substantial experience in CRM integration and loyalty systems, with a strong focus on driving customer engagement and performance analysis.

Qualifications

• Significant hands-on experience with Antavo Loyalty Cloud.
• Understanding of Salesforce CRM integration.
• Experience with API integration and data mapping.

Responsibilities

• Conduct a comprehensive audit of existing loyalty and CRM landscape.
• Lead implementation of a new loyalty programme.
• Monitor and optimize platform performance.

Skills

Hands-on experience with Antavo Loyalty Cloud

Salesforce CRM integration

API integration

Data mapping

Enterprise architecture

CDPs and marketing automation tools

Loyalty points systems knowledge

Reward mechanisms understanding

Job description

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MarTech Consultant - Antavo Loyalty Cloud Specialist, Milton Keynes

Job Details:

• Location: Remote (UK)
• Duration: 6 Months Initially
• Start Date: Immediate
• EU work permit required: Yes
• Job Views: 3
• Posted: 04.06.2025
• Expiry Date: 19.07.2025

Job Description

We are seeking an experienced MarTech Consultant with expertise in the Antavo Loyalty Cloud platform to join our team on a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme.

As the primary technical and strategic advisor, you will work closely with internal stakeholders across marketing, technology, and operations to deliver key integrations and design innovative loyalty solutions. Your responsibilities will include platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis.

Key Responsibilities

1. Phase 1: Platform Onboarding & CRM Integration (Months 1-2)

• Conduct a comprehensive audit of the existing loyalty and CRM landscape
• Optimize the integration between Antavo Loyalty Cloud and Salesforce CRM
• Define data flow architecture and ensure seamless data synchronization
• Work with internal IT teams to resolve technical integration issues
• Document current systems and propose technical enhancements
• Establish governance frameworks for platform administration

Phase 2: Loyalty Programme Deployment (Summer-Autumn)

• Lead the technical implementation of a new, enterprise-scale loyalty programme
• Design loyalty mechanics, tier structures, and reward workflows
• Collaborate with cross-functional teams for successful delivery
• Develop and execute UAT plans
• Produce training materials and documentation
• Advise on customer engagement and loyalty strategy
• Build the loyalty points engine and conversion logic

Ongoing Responsibilities

• Act as the internal expert on Antavo platform capabilities and issues
• Monitor and optimize platform performance
• Support marketing campaigns and loyalty operations
• Generate reports and insights on programme effectiveness
• Stay updated with platform updates and MarTech best practices

Required Qualifications & Experience

• Technical Skills
• Significant hands-on experience with Antavo Loyalty Cloud
• Understanding of Salesforce CRM integration
• Skills in API integration, data mapping, and enterprise architecture
• Experience with CDPs and marketing automation tools
• Knowledge of loyalty points systems and reward mechanisms