MarTech Consultant - Antavo Loyalty Cloud Specialist

JR United Kingdom; Luton; Remote; GBP 45,000 - 60,000; Full time

Job summary

A leading company is seeking a MarTech Consultant specialized in the Antavo Loyalty Cloud platform to support a large-scale customer loyalty programme. You will be integral to platform integration, stakeholder engagement, and performance analysis, making this role central to the successful rollout of innovative loyalty solutions.

Qualifications

• Significant hands-on experience with Antavo Loyalty Cloud is essential.
• Understanding of Salesforce CRM integration is required.
• Knowledge of loyalty points systems and reward mechanisms needed.

Responsibilities

• Conduct comprehensive audits for loyalty and CRM integration.
• Lead technical implementation of an enterprise-scale loyalty programme.
• Monitor and optimize platform performance.

Skills

API integration

Data mapping

Enterprise architecture

Marketing automation tools

Loyalty points systems

Job description

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MarTech Consultant - Antavo Loyalty Cloud Specialist, Luton, Bedfordshire

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Job Title: MarTech Consultant - Antavo Loyalty Cloud Specialist

Location: Remote (UK)

Duration: 6 Months Initially

Start Date: Immediate

Role Overview:

We are seeking an experienced MarTech Consultant with expertise in the Antavo Loyalty Cloud platform to join our team on a full-time, embedded basis with a leading hospitality client. This role is central to the successful rollout and optimisation of a large-scale customer loyalty programme.

As the primary technical and strategic advisor, you will work closely with internal stakeholders across marketing, technology, and operations to deliver key integrations and design innovative loyalty solutions. Your responsibilities will include platform integration, technical implementation, stakeholder engagement, and ongoing performance analysis.

Key Responsibilities:

Phase 1: Platform Onboarding & CRM Integration (Months 1-2)

• Conduct a comprehensive audit of the existing loyalty and CRM landscape
• Optimize the integration between Antavo Loyalty Cloud and Salesforce CRM
• Define data flow architecture and ensure seamless data synchronization
• Work with internal IT teams to resolve technical integration issues
• Document current systems and propose technical enhancements
• Establish governance frameworks for platform administration

Phase 2: Loyalty Programme Deployment (Summer-Autumn)

• Lead the technical implementation of a new, enterprise-scale loyalty programme
• Design loyalty mechanics, tier structures, and reward workflows
• Collaborate with cross-functional teams for successful delivery
• Develop and execute UAT plans
• Produce training materials and technical documentation
• Advise on customer engagement and loyalty strategy
• Build the loyalty points engine and conversion logic

Ongoing Responsibilities:

• Act as the internal expert on Antavo platform capabilities and issues
• Monitor and optimize platform performance
• Support marketing campaigns and loyalty operations
• Generate reports and insights on programme effectiveness
• Stay updated with platform updates and MarTech best practices

Required Qualifications & Experience:

Technical Skills:

• Significant hands-on experience with Antavo Loyalty Cloud
• Understanding of Salesforce CRM integration
• Skilled in API integration, data mapping, and enterprise architecture
• Experience with CDPs and marketing automation tools
• Knowledge of loyalty points systems and reward mechanisms