Markets Ranger

TAMESIDE COUNCIL; Tameside; On-site; GBP 26,000 - 28,000; Full time

Job summary

Tameside Council is seeking a Market Ranger to join the Ashton Market team. You will be a visible ambassador for place keeping, helping to create a safe, welcoming town centre for visitors, shoppers, traders, and businesses.

The role focuses on providing a professional presence, assisting visitors, and supporting market operations. It requires a friendly, proactive attitude and a commitment to customer service.

Qualifications

• Friendly and confident with excellent interpersonal skills.
• Proactive, observant and community-minded.
• Reliable, professional and able to stay calm under pressure.
• Able to work independently and as part of a team.

Responsibilities

• Provide a professional, uniformed, and approachable presence throughout Ashton Market and the Town Centre.
• Welcome and assist visitors, shoppers, and traders with a friendly and helpful attitude.
• Offer directions, guidance and information about local businesses, attractions, services, and events.
• Build positive relationships with market traders, retailers, and town centre businesses.
• Patrol and monitor the market and surrounding areas to create a safe, welcoming environment.
• Identify and report incidents, concerns, and unusual activity to the appropriate authority.
• Maintain accurate records and reports where required.
• Champion safety, security and excellent customer service.
• Support the planning and delivery of market events and activities.
• Act as an ambassador for Tameside Markets and Tameside Council at all times.

Job description

Contract Type: Fixed Term Contract for 12 Months.

Contract Reason: Subject to funding

Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment

Salary: Grade D SCP 7 £26,403 - SCP 10 £27,694

Hours Per Week: 36 hours

Base Location: Ashton Market

Assessment Date

To be arranged

The Role

Are you passionate about people, customer service, creating welcoming and safe town centres for communities to thrive? As a Market’s Ranger you will be a part of the Ashton Market team and play a key role as an ambassador of place keeping Ashton Market and Town Centre a safe, vibrant, and enjoyable destination for visitors, shoppers, traders, and businesses.

This is a unique opportunity to play a key role in supporting one of Tameside's most important destinations. As a visible and reassuring presence, you will help visitors make the most of their experience while supporting local businesses, Ashton Market traders and Ashton Market operations to ensure Aston remains a safe and welcoming town for visitors.

Summary of Duties

• Provide a professional, uniformed, and approachable presence throughout Ashton Market and the Town Centre.
• Welcome and assist visitors, shoppers, and traders with a friendly and helpful attitude.
• Offer directions, guidance and information about local businesses, attractions, services, and events.
• Build positive relationships with market traders, retailers, and town centre businesses.
• Patrol and monitor the market and surrounding areas, helping to create a safe and welcoming environment.
• Identify and report incidents, concerns, and unusual activity to the appropriate authority.
• Maintain accurate records and reports where required.
• Champion safety, security, and excellent customer service.
• Support the planning and delivery of market events and activities.
• Act as an ambassador for Tameside Markets and Tameside Council at all times.

About You

We are looking for somebody who is:

• Friendly, approachable, and confident, with excellent interpersonal skills and the ability to engage positively with a wide range of people.
• Proactive, observant, and community-minded, with the ability to identify issues and respond appropriately.
• Reliable and professional, with the ability to remain calm and make sound decisions in challenging situations.
• Able to work effectively both independently and as part of a team, using initiative where required.
• Passionate about delivering excellent customer service and contributing to a positive visitor experience in Ashton Market and the town centre
• A qualified SIA Door Supervisor or willing to work towards this qualification.

Previous experience working within the markets, events, hospitality or retail sectors would be advantageous.

About Us

Come shape the future of Tameside with us!

Message from Julian Jackson, Director of Housing, Environment & Estates at Tameside Council.

“Since joining Team Tameside in September 2022, I’ve been proud to work alongside a hardworking and passionate team that’s making a real difference to our borough.

Our Place Directorate is at the heart of shaping Tameside, covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.

‘’We’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Garden Village also set to create new homes, jobs and commercial spaces. But it’s not just about developments, day to day it’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and assets for the future.

To do that, we need passionate people to join us. If you want to be part of a team that’s driving real change, improving local services, and shaping the future of Tameside, we’d love to have you on board.

Come and be part of something great. Let’s build the future of Tameside together!’’

This position is subject to Basic Disclosure Procedures.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager Luke Mirfin on 0161 342 2216 or [e-mail]