Marketplace Onboarding Specialist - Hybrid (E‑commerce)

Zachary Daniels; Greater London; Hybrid; GBP 25,000 - 33,000; Full time

Job summary

Zachary Daniels in London is seeking a Hybrid Marketplace Onboarding Executive to support new sellers joining our growing e-commerce marketplace. You will guide onboarding, ensure compliance, and help sellers establish strong product listings and operations.

This role suits someone early in their career with an interest in e-commerce and a proactive, customer-focused mindset. Hybrid pattern with two days in the office, and the chance to develop across commercial and operational functions.

Qualifications

• Interest in e-commerce and online marketplaces.
• Excellent communication and interpersonal skills.
• Strong customer-service mindset and proactive problem solving.
• Excellent attention to detail and ability to work accurately.
• Willingness to learn and build strong relationships with sellers.

Responsibilities

• Guide new sellers through onboarding processes, systems and policies.
• Conduct seller vetting and compliance checks.
• Ensure onboarding meets legal and regulatory requirements.
• Assist with product listings and optimisation of listings.
• Manage seller enquiries via Zendesk and maintain professional communication.
• Produce reports monitoring performance and KPIs.

Skills

E-commerce interest

Customer service mindset

Communication skills

Attention to detail

Manage multiple priorities

Job description

Zachary Daniels in London is seeking a Hybrid Marketplace Onboarding Executive to support new sellers joining our growing e-commerce marketplace. You will guide onboarding, ensure compliance, and help sellers establish strong product listings and operations.

This role suits someone early in their career with an interest in e-commerce and a proactive, customer-focused mindset. Hybrid pattern with two days in the office, and the chance to develop across commercial and operational functions.