Marketplace Merchandiser Assistant – Hybrid, Bonus & Perks

WHITE STUFF; Greater London; Híbrido; GBP 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Bonus opportunity

25 days holiday

Volunteer days

Employee discount

Dental insurance

Healthcare plan

Life assurance

Season ticket loan

Pension contribution

Resumo da oferta

White Stuff is seeking a Marketplace Assistant Merchandiser in London to support the Concessions Merchandiser in planning and trading our marketplace business, starting with Zalando and expanding to Nordstrom in the USA. You will leverage commercial analysis and strong partner relationships to maximise sales, protect full-price sell-through, and drive sustainable marketplace growth.

You will collaborate across Merchandising, Operations, Digital, Finance and Marketing, manage stock by

Qualificações

• Currently working as an Assistant Merchandiser or Senior MAA, ideally within retail, ecommerce or marketplace trading.
• Ideally experience working with international marketplaces or wholesale partners.
• Commercially aware, with an understanding of digital customer behaviour, consumer trends, competitors and marketplace dynamics.
• Confident working with external marketplace partners and third-party service providers, building effective and accountable relationships.
• Strong analytical capability, with experience turning sales, stock, returns and product data into clear actions.
• Ability to proactively manage workload, prioritise activity and coordinate actions across multiple internal and external stakeholders.
• Communicate accurately, clearly and concisely, both in writing and verbally, including in weekly trade meetings.
• Strong problem-solving skills, with the confidence to investigate trading and operational issues and drive them to resolution.
• Strong team-working skills, with the ability to build positive cross-functional relationships across Merchandising, Operations, Digital, Finance, Marketing and the DC.
• Initiative and sound decision-making skills.
• Excellent PC skills, including intermediate to advanced Excel; experience of marketplace or channel-management platforms would be advantageous.

Responsabilidades

• Support the Concessions Merchandiser in developing and delivering the seasonal marketplace strategy, initially focused on Zalando and scalable to future partners, including Nordstrom in the USA.
• Review weekly marketplace budgets, forecasts and performance under the guidance of the Concessions Merchandiser.
• Support option planning, ranging and product selection by marketplace, territory and customer profile.
• Manage marketplace stock allocation and availability, ensuring the right stock is available at the right time while balancing wider channel requirements.
• Collate and produce weekly marketplace trade analysis covering sales, stock, sell-through, returns, margin, availability, product performance and key opportunities or risks.
• Lead weekly trade meetings with marketplace partners and relevant third parties, reviewing performance, previous actions, immediate priorities and longer-term opportunities.
• Build strong day-to-day relationships with marketplace contacts and third-party service providers, maintaining clear ownership, actions and escalation routes.
• Coordinate with third parties and internal teams to support product onboarding, listings, pricing, promotions, order flow, fulfilment and marketplace compliance.
• Manage the marketplace product enrichment critical path, working with Operations and third-party partners to resolve listing errors and improve time to online.
• Manage stock by marketplace to drive sell-through, full-price sales and profit, while monitoring returns and recommending corrective action.
• Manage despatch forecasts with the DC team, Operations, third-party partners and each marketplace.
• Monitor daily trading and operational performance, escalating data, stock, listing, fulfilment or compliance issues and following them through to resolution.
• Plan and manage marketplace promotions in line with the agreed commercial strategy, brand principles and partner calendars
• Monitor marketplace account health, product rankings and visibility, making recommendations to improve performance.
• Share marketplace insights, customer trends and lessons learnt with the Merchandising team and wider leadership team to inform other channels.
• Support the onboarding of future marketplaces, including country and partner-specific product data, assortment, pricing, stock and operational requirements.
• Support the Concessions Merchandiser with a clear weekly marketplace update for the leadership team, highlighting performance, risks, opportunities and required actions.

Conhecimentos

Assistant Merchandiser

International marketplaces

Commercial awareness

Analytical mindset

Clear communication

Teamwork

Excel skills

Marketplace platforms

Project management

Ferramentas

Excel

Marketplace platforms

Descrição da oferta de emprego

White Stuff is seeking a Marketplace Assistant Merchandiser in London to support the Concessions Merchandiser in planning and trading our marketplace business, starting with Zalando and expanding to Nordstrom in the USA. You will leverage commercial analysis and strong partner relationships to maximise sales, protect full-price sell-through, and drive sustainable marketplace growth.

You will collaborate across Merchandising, Operations, Digital, Finance and Marketing, manage stock by