Marketplace Growth Lead (Amazon & Partners)

Joma Jewellery & Katie Loxton; Banbury; Hybride; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

33 days holiday rising to 35

Staff discount across both brands

Résumé du poste

Joma Jewellery & Katie Loxton is seeking a Marketplaces Manager to own commercial performance across Amazon UK and international and to expand into new marketplaces and territories. You’ll partner with Ecommerce, Merchandising, Buying, Marketing, Operations and Finance to drive growth.

Based at our Banbury Head Office with hybrid working (three days in the office and two at home), you’ll shape marketplace strategy and build strong relationships with marketplace partners.

Qualifications

• Proven experience managing marketplaces within a consumer, fashion, accessories, jewellery, gifting or retail business.
• Strong hands‑on Amazon experience.
• Commercially focused, with a strong understanding of revenue, margin and profitability.
• Comfortable using data to identify opportunities and make trading decisions.
• Experience managing product ranges, pricing, promotions and stock across third‑party channels.
• Strong understanding of marketplace operations and account management.
• Experience working with marketplace partners and external account managers.
• Highly organised, with the ability to manage multiple brands, platforms and priorities.
• Confident working cross‑functionally across Ecommerce, Merchandising, Operations, Marketing and Finance.
• Experience launching new marketplaces or international territories would be advantageous.
• Proactive, entrepreneurial and comfortable developing an area of the business rather than simply maintaining existing channels.

Responsabilités

• Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery.
• Deliver marketplace revenue, margin and profitability targets.
• Monitor sales, traffic, conversion, stock, pricing and product performance and identify actions to drive growth.
• Produce regular marketplace trading reports, clearly communicating performance, risks and opportunities.
• Build annual, seasonal and weekly marketplace trading plans aligned to wider brand and ecommerce objectives.
• Develop forecasts and sales targets by marketplace, brand, territory and product category.
• Identify opportunities to increase sales through range expansion, improved availability, optimisation and promotional activity.
• Own the commercial performance of Amazon across UK and international markets.
• Manage product listings, catalogue health, content, pricing, marketing, promotions and availability.
• Ensure product launches and seasonal campaigns are executed effectively.
• Monitor account health and resolve trading or operational issues quickly.
• Work with relevant internal teams and external partners to optimise Amazon performance.
• Identify opportunities to improve visibility, conversion, ranking and profitability.
• Ensure Amazon activity remains consistent with wider brand positioning and commercial strategy.
• Act as the key day to day contact for marketplace partners.
• Build strong relationships with marketplace account managers and trading teams.
• Agree seasonal plans, promotional opportunities, product launches and visibility.
• Ensure marketplace partners have the appropriate product, imagery, content and commercial information.
• Challenge partners to identify opportunities for incremental growth.
• Build marketplace promotional calendars aligned to key trading periods and brand activity.
• Evaluate the commercial return of promotional opportunities.
• Own and optimise marketplace marketing spend, partnering with marketing teams to ensure investment is aligned to commercial priorities and delivers an effective return.
• Monitor competitor activity, pricing and promotional behaviour.
• Work closely with Operations and Customer Service to ensure marketplace orders are fulfilled accurately and efficiently.
• Monitor cancellation rates, delivery performance, returns and customer feedback.
• Identify and resolve operational issues that could impact account health or customer experience.
• Ensure marketplace product data, inventory and pricing feeds are accurate.
• Work with Finance to ensure marketplace commissions, fees, deductions and reconciliations are understood and controlled.
• Identify and evaluate new marketplace opportunities for both brands.
• Lead the onboarding and launch of agreed new marketplace partners.
• Work with Ecommerce, Operations, Finance and Technology to create scalable marketplace processes.
• Continually assess the marketplace landscape to identify emerging platforms and opportunities.

Connaissances

Marketplace management

Amazon experience

Data-driven decision making

Cross-functional leadership

Pricing & promotions

Stock management

Partner management

Organised with multiple priorities

Ecommerce & finance collaboration

International expansion

Entrepreneurial mindset

Description du poste

Joma Jewellery & Katie Loxton is seeking a Marketplaces Manager to own commercial performance across Amazon UK and international and to expand into new marketplaces and territories. You’ll partner with Ecommerce, Merchandising, Buying, Marketing, Operations and Finance to drive growth.

Based at our Banbury Head Office with hybrid working (three days in the office and two at home), you’ll shape marketplace strategy and build strong relationships with marketplace partners.