Marketplace Executive

TipTopJob; Leeds; On-site; GBP 22,000 - 27,000; Full time

Job summary

An established flooring company in Leeds is seeking a Marketplace Executive to enhance their online presence. In this pivotal role, you will manage inventory, optimize product listings, and develop strategies to grow the business's marketplace operations. Your analytical skills will help you monitor key metrics and communicate effectively with senior management and internal teams. This is a fantastic opportunity to join a dynamic team and make a significant impact in a fast-paced ecommerce environment. If you're a detail-oriented individual with a passion for online retail, this role could be the perfect fit for you.

Qualifications

• Experience in operations from a Marketplace or Ecommerce background.
• Strong problem-solving and analytical skills are essential.

Responsibilities

• Monitor inventory levels and ensure product listings are accurate.
• Develop SOPs to standardise and streamline marketplace operations.

Skills

Ecommerce Management

Analytical Skills

Communication Skills

Problem-Solving

Attention to Detail

Technical Ability

Job description

Marketplace Executive

Permanent

Location: Leeds, LS9

Salary: Up to £27,000

Working Hours: Monday - Friday 08:30 - 17:30

Hawk 3 Talent Solutions are working with an established and well-recognised flooring company based in Leeds, who are looking for a Marketplace Specialist to manage and grow their online Ecommerce Presence. The role will be responsible for taking the business' Marketplace presence to their next step, through management of the inventory, listings and growing the platform into new retailers.

Main Responsibilities of the Marketplace Executive:

1. Monitor inventory levels, ensuring that products and listings are accurate and up to date.
2. Manage product pricing and representation.
3. Build and monitor the effectiveness of pages on the marketplace, including analysing key metrics and making recommendations for improvements to the Senior Management.
4. Develop and implement standard operating procedures (SOPs) to ensure that all marketplace operations are standardised and streamlined.
5. Communicate effectively with Senior Management, Internal Teams and Warehouse.
6. Process customer orders, answer inbound calls, and assist with sales contribution activities.
7. Liase with Warehouse in distribution and customer order updates.
8. Keep customers up to date with delivery updates and shipment notifications.
9. Actively engage with current or prospective customers via social media and online chat.

Experience and Skills Required:

1. Experience in operations from a Marketplace or Ecommerce background.
2. Strong problem-solving and analytical skills.
3. Excellent communication and interpersonal skills.
4. Technical ability with the skill to quickly learn new tools and technologies.
5. Must have great attention to detail.
6. Must be a fast learner with the ability to multi-task in a fast-paced environment.

Closing date: 16.01.2025

Please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy, please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. Thank you for your interest in this role and we look forward to working with you in the future.