Marketing Operations Specialist Remote - United Kingdom

Twilio; United Kingdom; Remote; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking company as a Marketing Operations Specialist, where you will play a pivotal role in building global marketing campaigns. This remote role offers the chance to work with a vibrant team, leveraging your skills in marketing automation and project management to drive impactful campaigns. With a strong culture of inclusion and innovation, you will have the opportunity to make a significant impact while enjoying a range of benefits including generous time-off and wellness leave. If you're ready to unleash your potential and be part of a dynamic team, this is the perfect opportunity for you.

Benefits

Generous time-off

Ample parental leave

Wellness leave

Healthcare

Retirement savings program

Qualifications

• 2+ years of experience in campaign operations or project management.
• Strong competency in marketing automation and campaign asset creation.

Responsibilities

• Build and execute marketing campaigns across multiple platforms.
• Collaborate with marketing teams to ensure campaign alignment.

Skills

Marketing Automation

Project Management

Communication Skills

Campaign Analysis

Education

Bachelor's degree in Marketing

Relevant certifications (e.g., Marketo Certified Expert)

Tools

Marketo

Jira

Airtable

Asana

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Marketing Operations Specialist.

About the job

We’re looking for a highly organized and detail-oriented Marketing Operations Specialist to build global marketing campaigns. Reporting to the Manager, Marketing Campaign Operations, this role will be the operational backbone of our campaign initiatives.

Responsibilities

In this role, you’ll:

1. Build, test, and execute marketing campaigns with precision across multiple platforms
2. Leverage project management software to track and document campaign request updates
3. Collaborate closely with marketing teams to ensure campaign alignment and consistency
4. Assist internal teams with campaign-related questions and issues in real time
5. Provide campaign analysis and recommendations for campaign optimization

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 2+ years of experience in campaign operations, marketing operations, or project management
• Experience building campaign assets and programs from inception to completion (e.g., emails, landing pages/forms, list imports, webinars)
• Strong competency in marketing automation (Marketo preferred)
• Ability to balance multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Relevant certifications such as Marketo Certified Expert
• Familiarity with project management tools (e.g., Jira, Airtable, Asana)

Location

This role will be remote and based in the United Kingdom.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Equal Opportunity Statement

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability, genetic information, political views or activity, or other protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable laws. We participate in E-Verify where required and are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance, contact us at [e-mail].