Marketing Operations Coordinator

SRG; Marlow; On-site; GBP 32,000 - 52,000; Full time

Job summary

SRG is seeking a Senior Marketing Operations Executive to cover 12 months maternity leave within the UK & Ireland Marketing team. The role coordinates core administrative, financial, compliance and workflow activities to help the team run smoothly.

The successful candidate will be proactive, organized and collaborative, comfortable taking ownership and building cross-functional relationships. Prior marketing experience is not required.

Qualifications

• Strong organization and ability to multitask effectively.
• Clear written and verbal communication across teams.
• Proactive, reliable and takes ownership while seeking guidance when needed.
• Practical problem-solving and learning new systems quickly.
• Collaborative and discreet approach in a cross-functional environment.
• Experience supporting projects or coordinating multiple workstreams.
• Experience in pharmaceuticals, healthcare or regulated industry.
• Experience with promotional review, healthcare professional engagements, events or contract processes.
• Experience using AI productivity tools, especially Microsoft Copilot.

Responsibilities

• Coordinate purchase orders, invoices, contracts, trackers and related documents.
• Collaborate with Finance, Procurement, suppliers and internal colleagues to progress activities.
• Provide practical day-to-day support to the Marketing team and adapt to priorities.
• Coordinate activities through internal approval, compliance and content-management systems.
• Support promotional material review, HCP engagements, events and contracts.
• Ensure documentation and approvals are complete, accurate and retained.
• Work with Compliance, Legal, Medical, Procurement and other teams to resolve queries.
• Organise marketing events, internal conferences, meetings and team activities.
• Provide project-management support to Brand Leads, coordinating timelines and updates.

Skills

Organizational skills

Communication

Ownership mindset

Problem-solving

Collaboration

Project coordination

Pharma/regulatory industry experience

Promotional review processes

AI productivity tools

Education

University degree not required

Experience in administration/operations

Tools

Veeva Vault PromoMats

PO/invoicing platforms

Microsoft Outlook

Excel

Word

PowerPoint

Teams

SharePoint

Microsoft Copilot

Job description

The Senior Marketing Operations Executive will provide 12 months of maternity cover within the UK & Ireland Marketing team. The role will help the team run smoothly by coordinating core administrative, financial, compliance and organizational activities.

The successful candidate will be proactive, organized and collaborative, with the confidence to take ownership, build relationships and find practical ways to move work forward. The role may also support Brand Leads with the coordination of selected projects. Previous marketing experience and a university degree are not essential.

DUTIES AND RESPONSIBILITIES

Marketing operations and administration

• Coordinate purchase orders, invoices, contracts, trackers and associated documentation.
• Work with Finance, Procurement, suppliers and internal colleagues to help activities progress accurately and on time.
• Provide practical day-to-day support to the Marketing team and respond flexibly to changing priorities.

Systems, governance and compliance

• Coordinate activities through relevant internal approval, compliance and content-management systems.
• Support promotional and non-promotional material review, healthcare professional engagements, events and contracts.
• Help ensure documentation and approvals are complete, accurate and retained appropriately.
• Collaborate with Compliance, Legal, Medical, Procurement and other teams to resolve queries and follow the correct processes.

Events, team and project coordination

• Support the organisation of marketing events, internal conferences, meetings and team activities, including relevant documentation and logistics.
• Provide project-management support to Brand Leads on selected initiatives by coordinating stakeholders, actions, timelines and updates.
• Maintain clear trackers, follow up on actions and highlight upcoming milestones, dependencies or risks.

Collaboration and ownership

• Build effective relationships across Marketing and the wider cross-functional organisation.
• Take ownership of agreed tasks through to completion and communicate progress clearly.
• Bring a practical, solution-focused mindset and look for opportunities to simplify ways of working.

JOB QUALIFICATIONS (MINIMUM REQUIREMENTS)

The requirements below are representative of those needed to perform the essential functions of the role.

Education and Experience

• A university degree and previous marketing experience are not required.
• Experience in administration, operations, project coordination, events, procurement or business support would be beneficial.
• Experience in a regulated corporate environment, or with purchase orders, invoices and contracts, would be advantageous.

Essential Skills and Competencies

• Strong organization, attention to detail and ability to manage multiple priorities.
• Clear written and verbal communication, with confidence working across different teams.
• Proactive, reliable and comfortable taking ownership while seeking guidance when needed.
• Practical problem-solving skills and the ability to learn new systems and processes quickly.
• A collaborative, professional and discreet approach.
• Experience supporting projects or coordinating several workstreams.
• Experience in pharmaceuticals, healthcare or another regulated industry.
• Experience with promotional review, healthcare professional engagements, events or contract processes.
• Experience using AI productivity tools, particularly Microsoft Copilot, is desirable but not essential, together with an interest in using AI responsibly within company guidelines.

TECHNICAL SKILLS AND SYSTEMS

• Veeva Vault PromoMats, or a comparable promotional material review and approval platform.
• Purchase order, invoicing and procurement platforms.
• Microsoft Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
• Familiarity with Microsoft Copilot or similar AI productivity tools is desirable but not essential.