Marketing Manager

SH Hotels & Resorts; Manchester; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Free Gym Membership

Discounted onsite parking

Health & Wellness programs

Career advancement opportunities

Discounted stays across properties

Job summary

Starwood Hotels in Manchester is seeking a forward-looking Marketing Manager to balance analysis with creativity and help shape the Treehouse Manchester brand. You will plan key initiatives, develop product ideas, analyze market trends, and oversee customer-facing marketing collateral to maintain a strong brand image.

You will work with a collaborative team focused on quality, thoughtful programming, and memorable guest experiences, with opportunities to influence growth across properties and

Qualifications

• Minimum 5 years of experience in hospitality marketing at a similar level.
• Advanced knowledge of hospitality marketing with a track record in guest and team member engagement and financial performance.
• Excellent verbal and written communication skills.
• Flexible and able to meet demands of a 24-hour operation.

Responsibilities

• Plan key marketing initiatives and develop product ideas.
• Analyse market trends to steer brand strategy.
• Oversee customer-facing marketing collateral and brand image.
• Collaborate with teams to ensure consistent delivery of the guest experience.

Skills

Hospitality marketing

Guest engagement

Team member engagement

Financial performance

Communication skills

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...

Here’s a role that requires just the right balance of analysis and creativity, so go ahead and turn on both sides of your brain.

We’re currently seeking a forward-looking Marketing Manager at Treehouse Manchester to join our team. Main duties include to plan key initiatives, develop product ideas, analyse market trends, oversee customer-facing marketing collateral, and everything else related to the brand image. You’ll tirelessly continue to inspire and already innovative team that’s always striving to deliver quality and one that thrives on consideration, thoughtfulness, collaboration and hard work.

About you..

• Passionate about hospitality and marketing and a minimum of 5 years of similar industry and level of work experience.
• Advanced knowledge of hospitality marketing and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. We have two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Free Gym Membership for all!
• Discounted onsite parking
• Health & Wellness programs throughout the year
• Multiple Team Member recognition programs
• Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
• Sustainability programs and charity hours for all to give back
• Hospitality Rewards App access for all.
• Discounted stays across our properties worldwide
• Enhance holidays- Up to 33 days for all
• Optional private medical schemes with optical and dental
• Paid sickness absence for all
• Increased pension scheme offering
• Career Advancement: We’re growing rapidly and with growth comes advancement opportunities (around the globe)!
• Wagestream financial planning services
• Recommend and friend schemes – up to £250
• Free food on shift in the best team heart-of-house spaces in Manchester.
• Inclusive & equitable work environment for all

It's 1 World

Creating a culture of inclusivity is our responsibility as human beings—to each other, and to the 1 beautiful world we share. We stand together in our pledge to grow diverse and equitable representation for everyone in our growing community of team members, guests, and partners.

Starwood Hotels is an Equal Opportunity Employer.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.