Marketing Manager

The-Aa; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Pension contribution

AA breakdown membership

GP access & wellbeing support

Employee discounts

Job summary

The AA is expanding its CarCare marketing team in London, seeking a Marketing Manager to shape how our evolving brand and customer proposition come to life. You will own end-to-end marketing across CRM, digital, paid and content, collaborating with cross-functional teams and external partners to drive growth and customer value.

Reporting to the Head of Marketing, you will balance strategic thinking with disciplined delivery, ensuring high-quality output while moving quickly in a fast-paced

Qualifications

• Experience delivering integrated marketing campaigns for B2C audiences.
• Experience across CRM, digital, brand, paid media, content, social or PR.
• Ability to manage multiple workstreams with tight timelines.
• Strong stakeholder management across functions and levels of seniority.
• Data-driven approach to improve engagement, conversions and revenue.
• Translating marketing strategy into clear briefs and high-quality execution with partners.

Responsibilities

• Lead the delivery of integrated marketing campaigns across CRM, digital, paid, owned and earned channels.
• Brief and coordinate creative content and assets with internal specialists and external partners to ensure high-quality output.
• Manage multiple marketing workstreams from brief through delivery, balancing priorities and timelines.
• Track campaign performance and use customer and commercial insight to improve engagement, conversion, bookings and revenue outcomes.
• Connect marketing activity with customer journeys, propositions and commercial priorities across teams.
• Help build and maintain marketing foundations, including assets, messaging, claims and channel content.

Skills

Integrated marketing campaigns

Multi-channel marketing

Campaign performance analysis

Stakeholder management

Commercial/data-driven mindset

Briefing and collaboration with Creat/

Job description

Location: London (Hybrid working, 3 office days per week)

Employment Type: Permanent, Full Time

Why Join Us?

• Annual bonus opportunity
• Shape and embed The AA's critical data governance operating model across a large, complex organisation
• Build a meaningful Group wide capability with strong executive sponsorship and the opportunity to influence how data is governed from an early stage
• Play a key role in ensuring trusted, high-quality data supports better decision making, customer outcomes and our growing Data and AI ambitions

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times "Best Places to Work" for the last two years.

Job Description

This is the Job

CarCare is a major growth priority for The AA, and we're looking for an experienced Marketing Manager to help shape how our evolving CarCare brand and customer proposition comes to life.

Reporting to the Head of Marketing, you'll take ownership of the end-to-end delivery of integrated marketing, customer and brand activity across a broad mix of channels. This is a role for someone who combines strong marketing judgement with disciplined delivery and commercial thinking, and who is comfortable moving between CRM, digital, performance, brand, content and customer conversations.

You’ll work closely with colleagues across CarCare and the wider AA, bringing together Marketing, Customer, Digital, Creative, Technology, Legal and other teams to deliver high-quality activity at pace. You'll play an important role in building a distinctive customer experience and scalable marketing foundations that support CarCare's continued growth.

Key Responsibilities

• Lead the delivery of integrated marketing campaigns and communications across CRM, digital, paid, owned and earned channels
• Brief and coordinate creative content and campaign assets, working with internal specialists and external partners to deliver consistent, high-quality activity
• Manage multiple marketing workstreams from brief through to delivery, balancing priorities, timelines and stakeholder requirements
• Track campaign performance and use customer and commercial insight to improve engagement, conversion, bookings and revenue outcomes
• Work collaboratively across CarCare and wider AA teams to connect marketing activity with customer journeys, propositions and commercial priorities
• Help build and maintain effective marketing foundations, including assets, messaging, claims, proof points and channel content

What Do I Need?

You’ll Bring

• Strong experience delivering integrated marketing campaigns from brief through to execution within a customer focused environment, ideally B2C
• Broad marketing experience across several channels, including areas such as CRM, digital, brand, paid media, content, social or PR
• Proven experience managing multiple marketing workstreams at pace while maintaining high standards of quality, organisation and attention to detail
• Strong stakeholder management skills, with experience working across different business functions and influencing colleagues at varying levels of seniority
• A commercially focused approach, with experience using customer and campaign performance data to assess impact, improve activity and support conversion and revenue outcomes
• Experience translating marketing strategy into clear briefs and high-quality execution, working collaboratively with creative, digital, channel or agency partners

Additional Information

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we've created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

• 25 days' annual leave plus bank holidays, the option to buy additional holiday
• Up to 7% employer pension contribution
• Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance
• 24/7 GP access and wellbeing support for you and your family
• A wide range of employee discounts, including our popular car salary sacrifice scheme