Marketing Coordinator

Norfolk Chambers of Commerce; Norwich; On-site; GBP 23,000 - 25,000; Full time

Job summary

The Norfolk Chambers of Commerce is seeking a passionate and enthusiastic individual to join their Marketing Team. This varied role involves supporting marketing initiatives, creating engaging content, managing social media platforms, and helping drive membership growth. The ideal candidate will enjoy a collaborative environment and thrive in a dynamic setting, contributing valuable ideas to support local businesses.

Benefits

Pension with employer contributions

New laptop and cloud-based working

Friendly and engaged team

Qualifications

• Positive, proactive 'can-do' attitude.
• Excellent attention to detail and organizational skills.
• Experience in a fast-paced, flexible organization.

Responsibilities

• Proactively promote membership benefits online.
• Create and upload social media content.
• Draft weekly newsletters with Chamber and member news.

Skills

Content Creation

Social Media Management

Communication

Organization

Tools

Canva

Mailchimp

Hootsuite

WordPress

Google Analytics

Microsoft Office

Job description

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Our mission is to connect, support and give voice to every business in Norfolk. We have over 600 members ranging from sole traders to multi-national corporations in every sector imaginable. Whilst our members reflect a percentage of the overall Norfolk business community, the Chambers’ reach beyond our membership is extensive and growing.

We are looking for a new superhero to join our Marketing Team. In collaboration with our newly appointed Marketing & Communications Manager, you will be instrumental in delivering our fresh marketing program and new initiatives to provide value to our members and bolster membership growth.

We have embarked on an enterprising new marketing strategy for the Chamber and are in search of the ideal candidate to help bring this vision to life.

We’re on the hunt for someone with amazing passion, enthusiasm, and a flair for marketing who is committed to making a real difference by supporting businesses of all sizes and sectors in this fast-paced environment.

About this role

You’ll play an integral part in supporting the Chamber team with marketing, digital content, and events.

You will help us profile and market what we do, both our activities and the business community’s.

You will help support the ‘marketing of us’ and the ‘marketing of what we do’, using all our media channels, from our website to our digital media platforms and social media channels, newsletters, and other communication methods.

This role is very varied, with no two days being the same. You should be able to embrace change and be willing to learn lots of marketing models.

Key Responsibilities

• Proactively promote the benefits of membership to the business community online.
• To create content (Canva) and upload social media content using our scheduling software (Hootsuite) to promote us and our members actively
• To monitor our social media platforms and interact with followers
• Perform ongoing proactive outreach campaigns to non-members
• To draft weekly newsletters with Chamber and member news using MailChimp
• Provide support for campaigns to demonstrate our mission and values
• Make regular ongoing edits and amends to our website (WordPress) and upload digital content to our website, including upcoming events
• Support the Chambers Customer Experience Team with marketing collateral and toolkits for members.
• To monitor insights and analytics and report monthly on engagement
• Provide event support from creating and uploading events digitally to supporting at events to providing post-event write-ups
• Support the marketing delivery of major flagship events in the Chambers calendar
• Proficient in content creation and management across social platforms, including Facebook, LinkedIn, Instagram, Twitter, and TikTok (new account launching soon).
• Skilled in crafting engaging stories and producing compelling short-form video content.
• Working knowledge of Canva, Mailchimp, Google Analytics, and the full Microsoft Office suite of software
• Positive and proactive ’can-do’ attitude
• Ability to build and maintain excellent working relationships internally and externally
• Excellent interpersonal and communication skills. Good level of written English
• Excellent attention to detail and organisational skills
• Experience and comfortable working in a fast-paced, flexible organisation
• Able to prioritise, plan and organise efficiently and work with multiple conflicting priorities.

What you’ll get from us:

• Salary: £23-25k depending on Experience.
• Pension, with employer contributions
• Norwich City Centre Office
• A shiny new laptop and total cloud-based working
• A very friendly, welcoming, energetic and engaged team

Read the full Job Description

If you’re our next superhero and would like to be considered for this role, please send a covering letter and your CV outlining why you should be our perfect choice to Rick Notley – – please also include a portfolio/examples of previous work or marketing content that you have worked on.

How we’ll choose you

Applications and CVs will be considered on an ongoing basis.

The selection process will include an initial interview with our Marketing & Communications manager and Chief Operating Officer.

Should you be successful, you will be invited back to present some example social media content ideas based on a short brief, then a casual chat over coffee with some of our other colleagues to get to know you and for us all to understand what else you could bring to our team.