Marketing, Communications & Digital Lead

The Paperweight Trust; United Kingdom; On-site; GBP 34,000 - 36,000; Full time

Job summary

The Paperweight Trust is seeking a creative Marketing, Communications & Digital Lead to drive our communications strategy and amplify the charity's impact from our London head office. You will own content across digital and traditional channels, shaping stories that engage supporters, donors and stakeholders.

In this role you will coordinate campaigns, manage relationships with media, partners and internal teams, and lead on multimedia content creation including video, photography and

Qualifications

• Experience in marketing, communications or digital content, preferably in the charity sector.
• Ability to craft compelling messages across multiple channels.
• Strong storytelling skills with demonstrated impact.
• Proven track record of managing content calendars and campaigns.

Responsibilities

• Develop and deliver Paperweight's communications strategy, annual campaigns and content calendar.
• Lead the promotion of events and fundraising activities with internal teams and external partners.
• Create engaging multimedia content for digital channels and print materials.
• Oversee brand guardianship ensuring all materials reflect the charity's values and objectives.
• Monitor media coverage and maintain a proactive media relations approach.

Skills

Copywriting

Storytelling

Content strategy

Stakeholder engagement

Project management

Team collaboration

Tools

CRM systems

Website CMS

Microsoft Office

Job description

Marketing, Communications & Digital Lead

Full time; Paid Role

We are seeking a creative, organised and proactive Marketing, Communications & Digital Content Officer to lead the charity's communications, marketing and digital content.

Location: London Head Office, Hendon
Hours: Full-time preferred (flexible working will be considered)
Pay: £34,000-£36,000 per annum DOE

Closing date for applications: Friday 30 October 2026

Applications will be reviewed on a rolling basis and suitable candidates may be invited to interview before the closing date. We reserve the right to close applications early if a suitable candidate is appointed. Early applications are therefore encouraged.

Working closely with the SMT, Trustees, staff and external partners, you will raise Paperweight's profile, strengthen its brand and communicate the impact of its work through engaging content across digital and traditional channels.

This varied, hands-on role is ideal for someone who enjoys storytelling, building relationships and using digital tools to create compelling communications that inspire supporters, donors, stakeholders and the wider community.

Key Working Relationships:

• Senior Management Team (SMT) and Trustees
• Staff, assessors, volunteers and satellite offices
• PR, Design, Fundraising and advertising agencies and consultants
• Media, journalists and community partners

Main Responsibilities

• Develop and deliver Paperweight's communications strategy, annual campaigns and content calendar, ensuring they support organisational objectives, fundraising priorities and key events.
• Identify new communications, digital and AI opportunities to enhance PR output, increase awareness, strengthen engagement and enhance Paperweight's reputation.
• Prepare regular communications reports for the SMT, using analytics to measure performance and recommend improvements.
• Take lead in producing publications such as brochures, booklets, leaflets, annual Impact Reports and other written PR materials for the Charity, its different offices and hubs and new and existing initiatives and projects
• Lead the promotion and delivery of Paperweight events such as talks, presentations, breakfasts, symposia, fund-raising events, working with internal events organiser(s), speakers, sponsors, the PR agency and senior stakeholders to maximise attendance, publicity and community engagement.
• Produce organisational publications, reports and presentations as required.
• Act as guardian of the Paperweight brand, ensuring all communications consistently reflect the charity's values, vision and objectives.
• Plan, create, schedule and monitor engaging content across Paperweight's social media and digital channels.
• Research current affairs, awareness campaigns and community issues to create regular, timely and relevant communications.
• Produce newsletters, fundraising materials, presentations, brochures and digital campaign content.
• Film, edit and photograph events, interviews and activities to create engaging content for social media, campaigns and the website.
• Support the delivery and promotion of events, webinars and community engagement activities.
• Build relationships across all Paperweight personnel and offices to identify and maintain a library of client stories, case studies and photography for communications and fundraising.
• Maintain communications records, photography permissions and case studies within the CRM, ensuring appropriate permissions and consents are recorded.
• Use Charitylog to support communications, fundraising and organisational reporting.
• Support internal communications to keep colleagues informed, engaged and connected with the organisation's work.
• Maintain and update the Paperweight website, working with designers and developers on larger improvements where required.
• Work closely with Paperweight's PR and advertising agency to plan and deliver communications campaigns.
• Prepare campaign briefs, coordinate approvals and manage communications projects.
• Build and maintain strong relationships with the Jewish press, local and regional media, journalists and editors.
• Monitor media coverage for stories relevant to Paperweight's work and proactively identify and promote stories, case studies and expert commentary that raise Paperweight's profile and maintain an up-to-date media contact database
• Undertake appropriate training and continuous professional development.
• Attend meetings and take minutes where required.
• Undertake any other duties reasonably required within the scope of the role or to provide general assistance to the Charity.
• Occasional evening and weekend working may be required to support events and community activities. Time off in lieu will be given where appropriate.

Skills & Experience

• Excellent written, verbal and interpersonal communication skills, with strong copywriting, storytelling and relationship-building abilities.
• Able to work collaboratively with colleagues, volunteers, agencies, consultants, suppliers, media, stakeholders and community partners, with a positive 'can-do' attitude.
• Strategic thinker with excellent organisational and project management skills.
• Excellent attention to detail with the ability to proofread work to a high standard before submission to the SMT.
• Experience creating engaging multi-media digital content, including social media, photography and video.
• Confidence using AI tools, including ChatGPT, to enhance content creation, improve efficiency and support research.
• Confident using Microsoft Office, CRM systems and website content management systems.
• Experience in a communications or marketing role, preferably within the charity sector.
• Experience producing annual or impact reports.
• Experience using Canva, Adobe Express or similar design software.

Safeguarding & Safer Recruitment
Paperweight is committed to safeguarding and promoting the welfare of the people we support. We follow safer recruitment practices and expect all staff, volunteers and trustees to share this commitment. Appointment to this post is subject to satisfactory pre-employment checks, including references and an enhanced DBS check where appropriate.

Paperweight reserves the right to close this vacancy early if sufficient applications are received.