Brighton Coordinator

The Paperweight Trust; Brighton; On-site; GBP 4,300 - 5,800; Part time

Benefits offered by this job

Training provided

DBS check

Job summary

The Paperweight Trust in Brighton invites applications for a part-time Volunteer Caseworker Coordinator. The role combines office-based work with remote tasks and offers 6–8 hours per week with a flexible schedule.

Salary is listed as £5,079 per annum, with full training provided and DBS clearance required. Key duties include supervising volunteers, managing client inquiries and case progression, and promoting services within the Brighton Jewish community.

Qualifications

• Two satisfactory references and an enhanced DBS check required.
• Experience coordinating volunteers and reporting helpful.

Responsibilities

• Support, supervise and motivate a growing team of volunteer Caseworkers.
• Liaise with local organisations, synagogues and community leaders.
• Oversee client enquiries, allocations and case progression.
• Play an active role in casework, including advocacy, form-filling, budgeting and benefits support (full training provided).
• Ensure accurate record-keeping and reporting via our CRM system.
• Promote Paperweight’s services across the wider Brighton Jewish community.

Job description

We are seeking an organised and compassionate individual to continue building our presence in Brighton.

Location: Brighton – remote and office-based
Hours: 6 – 8 hours a week (flexible)
Pay: £5,079 per annum

Closing date for applications: Wednesday 30 September 2026

Applications will be reviewed on a rolling basis and suitable candidates may be invited to interview before the closing date. We reserve the right to close applications early if a suitable candidate is appointed. Early applications are therefore encouraged.

Please note: This role is subject to safer recruitment and requires two satisfactory references and an enhanced DBS check.

In this exciting and varied role, you’ll:

• Support, supervise and motivate a growing team of volunteer Caseworkers.
• Liaise with local organisations, synagogues and community leaders.
• Oversee client enquiries, allocations and case progression.
• Play an active role in casework, including advocacy, form-filling, budgeting and benefits support (full training provided).
• Ensure accurate record-keeping and reporting via our CRM system.
• Promote Paperweight’s services across the wider Brighton Jewish community.

We’re looking for someone who is:

• A confident communicator and natural relationship-builder.
• Organised, proactive and able to manage multiple priorities.
• Compassionate and calm when working with vulnerable individuals.
• Familiar with the Brighton Jewish community.

This is an evolving role, offering the opportunity to play a key part in expanding local services, supporting clients and developing our volunteer Caseworker team.

The coordinator will work closely with:

• The Director of Operations
• The Leeds Coordinator
• The Communications and National Services Coordinator
• Manage the day-to-day running of the Paperweight Brighton office and associated logistics
• Organise meetings, manage the office diary and ensure the office is maintained and ready for use.
• Maintain accurate records and ensure all CRM (Charitylog) data is kept up to date.
• Liaise with, progress and monitor client enquiries from Leeds-based organisations and individuals.
• Direct clients to the National Helpline for initial assessments and allocations.
• Support elderly or non-IT-literate clients in accessing remote appointments (e.g. Zoom/MS Teams).
• Undertake essential casework tasks, including form-filling, advocacy, budgeting and basic benefits work (full training provided).
• Act as a Caseworker.
• Support the ongoing recruitment, development and coordination of volunteer CaseWorkers in Brighton (as and when required).
• Allocate and coordinate CaseWorkers to clients.
• Support training, supervision, performance monitoring and evaluation
• Assist in setting team goals, KPIs and deadlines.
• Promote team motivation, wellbeing and cohesion
• Plan and organise team-building activities
• Identify training needs and help facilitate coaching and development
• Act as Paperweight’s representative and advocate in Brighton.
• Build and maintain strong relationships with synagogues, Jewish organisations and the wider community.
• Work with the Communications Coordinator to support press and media engagement where appropriate.
• Promoting the charity and delivering presentations to raise the profile of Paperweight within the Brighton Jewish community

We are looking for someone who:

• Is proactive, organised, efficient and a self-starter.
• Is calm, compassionate and experienced in working with vulnerable people.
• Understands the importance of confidentiality and GDPR compliance (training provided).
• Has good IT skills and experience using CRM systems (training provided).
• Understands Brighton Jewish social and welfare organisations (desirable).
• Has a background in welfare, social work or the charity sector (desirable, but not essential).
• 6 – 8 hours a week (flexible)
• Remote and office-based

Paperweight offers comprehensive training, skills development and ongoing support within a professional, caring team environment.