Marketing and Customer Support Coordinator

TipTopJob; Leeds; On-site; GBP 26,000 - 30,000; Part time

Job summary

An innovative firm is seeking a Marketing & Customer Support Coordinator to join their dynamic team in Leeds. This role offers the chance to engage in various marketing and customer service activities, from managing social media platforms to processing orders and maintaining client relationships. With a focus on personal development, the company provides in-house training tailored to your career goals. If you're a self-motivated individual with a positive attitude and exceptional organizational skills, this is a fantastic opportunity to grow within a supportive environment. Join a team that values collaboration and aims to deliver exceptional service to its clients.

Benefits

Komfortable Büroumgebung

Möglichkeit für hybrides Arbeiten

Bezahlter Urlaub von 22 Tagen pro Jahr

Vertragliche Krankheitsvergütung

Karriereentwicklungsmöglichkeiten

Qualifications

• Erfahrung im Kundenservice, Verwaltung und Marketing in einem geschäftigen Team.
• Selbstmotiviert, flexibel und mit hervorragenden organisatorischen Fähigkeiten.

Responsibilities

• Bestellabwicklung und Kundenkontomanagement.
• Verwaltung der sozialen Medien und Erstellung von Marketingmaterialien.
• Datenbankverwaltung und Unterstützung bei allgemeinen Bürooperationen.

Skills

Kundenservice

Verwaltung

Marketing-Erfahrung

Organisationstalent

Microsoft Office Suite

Designfähigkeiten

Soziale Medien

Verbal- und schriftliche Kommunikationsfähigkeiten

Numerische Fähigkeiten

Education

GCSE Mathematik & Englisch (Level 5 oder höher)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Klaviyo

Canva

PowerPoint

Job description

Marketing & Customer Support Coordinator

Location: Thorpe Park, Leeds LS15 8GB - office based with occasional travel - free on-site parking

Salary: from A£26,325 to A£30k FTE (dependent on experience) + benefits

Full/Part Time Hours: Minimum 26 hours per week, maximum 37.5 hours per week, Monday to Friday

Benefits:

1. Comfortable office environment with shopping and leisure facilities close by
2. Potential for an element of hybrid working
3. Paid holiday for full time equivalent of 22 days per year plus bank holidays
4. Contractual sick pay
5. Progression opportunities

Founded in 2008, MINT Commercial Interiors Ltd is a business-to-business window dressing specialist (curtains & blinds). We have a long history of supplying the country's largest house builders and a significant track record of delivering projects for large corporate clients in the Build-to-Rent sector across the UK.

Role Summary:

We have ambitious plans for growth, and with that brings great opportunities for personal development and input from our team members. Expanding our current office team, we are now on the lookout for an experienced Marketing & Customer Support Coordinator to join us either on a full time or part time basis.

You will be reporting directly to the Managing Director or the Operations Director. In-house training will be offered to learn the systems and processes we work with. MINT supports the training and skills development of our team through a combination of in-house and external training programmes tailored to the individual's role and career goals.

Key Responsibilities (but not limited to):

1. Order processing and client account management / customer care
2. MINT's social media (e.g. LinkedIn, Instagram & website management)
3. Email mailshots to our client base
4. The production of promotional presentations, brochures and marketing materials
5. Customer database management / relationship management
6. Assisting with general office operations and administration as required

Essential Skills & Qualifications:

1. Previous customer service, administration and marketing experience within a busy team
2. Self-motivated and confident individual
3. Possess a flexible approach and a 'can do' attitude
4. Exceptional organisational skills
5. Proficient in Microsoft Office suite (Excel, Word, Outlook & Teams)
6. Design skills (e.g. PowerPoint, Klaviyo, Canva, or similar) and experience in social media (LinkedIn & Instagram)
7. Excellent verbal, written and reading skills
8. Good level of numeracy essential for order and data processing
9. GCSE Maths & English level 5 or above desirable
10. Knowledge of our products and markets is not essential

MINT's ethos is to be a reliable, knowledgeable, and efficient supplier for our clients. We aim to offer an exceptional level of service and to be their trusted 'go-to' supplier.

Within our office we are professional, accurate, and efficient whilst working in an environment that is collaborative, encouraging, and ambitious.

If you feel that your skills and experience match the role criteria, apply by return.

INDHS