Marketing Administrator

IFIS Publishing; Winnersh; Hybrid; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Competitive salary

Flexible working hours

Friendly team

Opportunities to learn and develop

Meaningful work

Job summary

IFIS Publishing is seeking a Marketing Administrator to join a small, friendly not-for-profit team. The role combines marketing administration, CRM and data management, customer support, research, website administration, and support for campaigns and events.

The emphasis is on organisation, accuracy, and systems to keep processes running smoothly. The role is part-time (30 hours per week) with a flexible structure, and offers hybrid working with a Wednesday in Winnersh Triangle, Wokingham.

Qualifications

• Experience in administration or marketing support.
• Highly organised with ability to manage multiple priorities.
• Proactive with strong research and communication skills.
• Comfortable using Microsoft 365 and learning new tools.

Responsibilities

• Maintain CRM records, marketing databases and mailing lists.
• Provide administrative and organisational support to the marketing team.
• Conduct market, customer and competitor research.
• Manage enquiries and support customers.
• Update website content using templates and perform routine checks.
• Proofread and adapt straightforward marketing materials.
• Prepare reports and collate information.
• Support campaigns, events and digital activities such as content scheduling.

Skills

Administration

Marketing support

Customer support

Organised

Research skills

Communication skills

Multitasking

Problem solving

Attention to detail

Tools

Microsoft 365

HubSpot

Canva

Job description

Part-time: 30 hours per week, with flexibility over how these hours are structured

Salary: £22,703 p.a. (equivalent to £28,000 FTE)

Location: Hybrid (primarily remote, with Wednesdays in our office in Winnersh Triangle, Wokingham)

About the Role

We're looking for a proactive, detail-oriented and highly organised Marketing Administrator to join our small, friendly team.

This is a varied, support-focused role combining marketing administration, CRM and data management, customer support, research, website administration, and support for campaigns and events. You'll help ensure our marketing activities run smoothly and efficiently, supporting colleagues, customers and a range of ongoing projects.

The emphasis is on organisation, accuracy, systems and keeping things running smoothly, rather than creative marketing.

Typical responsibilities include:

• Maintaining CRM records, the marketing databases, and mailing lists.


• Providing administrative and organisational support to the marketing team.


• Conducting market, customer and competitor research.


• Managing enquiries and supporting customers.


• Updating website content using templates, and carrying out routine checks.


• Proofreading and adapting straightforward marketing materials.


• Preparing reports and collating information.


• Supporting marketing campaigns, events, and digital activities such as content scheduling.

About You

We're looking for someone who:

• Has previous experience in administration, marketing support, customer support or a similarly varied support role.


• Is highly organised, accurate and comfortable managing multiple priorities.


• Can take ownership of tasks and see them through with limited supervision.


• Has strong research and communication skills.


• Is confident using Microsoft 365 and learning new systems and digital tools.


• Is proactive, dependable and enjoys helping colleagues and customers.


• Likes finding practical ways to make processes work better.

You don't need a traditional marketing background. Experience gained in administration, customer support, operations or another support role could be equally relevant, and we'll provide training on our specific systems, including HubSpot and Canva.

This role could be a great fit if you enjoy bringing structure to information and processes, producing accurate work, working with systems and data, researching and solving problems, and having plenty of variety in your working week.

Please note: this isn't a creative marketing role. While you'll support a range of marketing activities, the core of the role is administration, coordination, systems, research, data and customer support.

About Us

We are a small, friendly not-for-profit organisation and educational charity dedicated to the sciences of food and health. Established in the 1960s, we work with universities, food companies and government agencies around the world.

What We Offer

• A competitive salary and generous holiday allowance.


• Flexibility in your working hours.


• A friendly and supportive team.


• Genuine variety in your day-to-day work.


• Opportunities to learn and develop new skills.


• Meaningful work that supports the global food and health research community.


• The chance to make a visible contribution within a small organisation.

Use of AI in your application

We are happy for candidates to use AI tools to help prepare their application. However, your application should accurately reflect your own skills, knowledge and experience, and you should be comfortable discussing your experience in detail at interview.

We are interested in hearing about your experience in your own voice, so if using AI, please use it to support your application rather than replace it.