Market Operative

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive pay rates

Up to 29 days annual leave

Paid DBS and induction/training

Uniform provided

Training and career development

Local Government Pension Scheme

Cycle2work scheme

Salary sacrifice car lease and home IT

Job summary

Newcastle City Council’s Facility Services Division is seeking a Market Operative based at Newcastle Grainger Market. The role is permanent and full-time, with a salary of £26,427 per year plus shift allowance and a 37-hour week.

You will help keep the market clean and safe for traders and the public, assist with waste disposal, and report incidents to a senior colleague. Shift patterns will be discussed at interview.

Qualifications

• Good customer service skills.
• Good interpersonal skills with the ability to deal with problems on site.
• Knowledge of cleaning standards with the ability to undertake cleaning tasks.
• Capable of regular stooping, bending, lifting and carrying of equipment, materials, furniture and climb ladders.
• Excellent organisational skills with the ability to work with limited supervision.
• Good spoken English with the ability to communicate effectively with the public.
• Experience of management/supervision of staff.
• Knowledge of Health and Safety procedures and how to apply them in the workplace.
• Is self-motivated and able to work to fixed deadlines.

Responsibilities

• Typical duties include keeping the market clean and safe for traders and the public.
• Collect and dispose of waste and report incidents or concerns to a supervisor.
• Assist the smooth running of the market by supporting staff and traders.

Skills

Customer service

Interpersonal skills

Cleaning standards

Organisational skills

English proficiency

Management experience

Health & safety knowledge

Self-motivation

Deadline orientation

Job description

Market Operative

Contract Type: Permanent

Working Pattern: Full time

Salary: Grade N3 - £26,427 per annum plus shift allowance

Hours per week: 37

Closing date: 11 Oct

An opportunity exists for a suitable individual to work within the Facility Services Division of the Operations and Regulatory Services Directorate, as a Market Operative based at Newcastle Grainger Market.

About us

Facility Services and Civic Management work across the city and Gateshead providing building cleaning, caretaking, school meals and welfare catering services.

We have a large team of cleaners, cleaner supervisors, facility supervisors (caretakers), Market Inspectors, Market Operatives, catering assistants, assistant chef's and chef's working various hours and shifts in schools and public buildings.

Typical duties within this post will be to ensure the market is a clean and safe environment for traders and members of the public, to collect and dispose of waste and to assist the smooth running of the market by reporting any incidents, queries or concerns to a senior member of staff in the Newcastle Markets.

You should be reliable and have a strong commitment to high standards of service and customer care.

You must be flexible, motivated, hardworking, and able to forge positive relationships with traders, colleagues, and all visitors to the Market.

Shift patterns will be discussed during the interview process.

Our service is committed to delivering a high standard of service to our customers and in doing so investing in our staff and staff development.

What we offer

• Competitive hourly rates of pay.
• Up to 29 days annual leave per annum (pro rata for part time staff)
• Paid DBS as well as paid induction and training.
• Full uniform and equipment provided at no cost to you.
• Full training and opportunities to learn new skills and develop in your career.
• Attractive Local Government Pension Scheme
• Cycle2work scheme
• Access to a salary sacrifice car lease and home electronics scheme.
• Weekend, bank holiday and unsociable hours pay enhancement.
• Full employee support package including access to a free confidential Health Assured Employee Assistance Programme
• Staff offers and discounts including discounts on travel passes and leisure.

What we are looking for

We are currently looking for reliable and friendly people with a positive attitude to join our team as a Market Operative.

We are looking for someone who:

• Has good customer service skills.
• Good interpersonal skills with the ability to deal with problems on site.
• Knowledge of cleaning standards with the ability to undertake cleaning tasks.
• Capable of regular stooping, bending, lifting, and carrying of equipment, materials, furniture and climb ladders.
• Excellent organisational skills with the ability to work with limited supervision.
• Good spoken English with the ability to communicate effectively with the public.
• Experience of management/supervision of staff.
• Knowledge of Health and Safety procedures and how to apply them in the workplace.
• Is self-motivated and able to work to fixed deadlines.