Market Manager, Europe

Trip.com; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Trip.com Group seeks a passionate team player for their London office to support hotel partners and expand inventory coverage across the UK and Ireland. This role involves managing hotel acquisitions, building partnerships, and driving business growth in a dynamic travel environment. Ideal candidates will have over two years of experience in sales or business development, strong negotiation skills, and a customer-focused approach. Join a company that embraces an inclusive culture and offers abundant career opportunities.

Benefits

Flexible work arrangements

Learning and career development opportunities

Company-sponsored team activities

Qualifications

• Over 2 years of expertise in sales, business development, or revenue management in travel.
• Strong negotiation and communication skills.
• Fluency in English is essential; other European languages are beneficial.

Responsibilities

• Manage hotel acquisitions and existing hotel account management.
• Build and maintain partnerships, monitor performance, and grow revenue.
• Conduct market research and analysis to identify trends.

Skills

Sales & negotiation

Customer-centric approach

Market research

Relationship building

Proactive ownership

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Regular London Accommodation Other Job ID:5912

Update 2025-06-16

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The Role

We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our new team in London, providing support to the hotel partners and the hotel supply network.

In this Role, you’ll:

• Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the UK and Ireland.
• Have end-to-end ownership of new hotel acquisitions and existing hotel account management
• Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings
• Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market
• Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions
• Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development
• Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives
• Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to Trip.com customers
• Other assigned tasks based on business needs

What you'll Need to Succeed

• Over 2 years of expertise in sales, business development, revenue/yield management in the online travel, hospitality, or e-commerce industry
• Strong sales & negotiation skills and confident with cold callings
• Business travel for market visits 25%+ of the time
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Team player with a driven "get it done" attitude
• Creative, innovative, and able to drive and manage change
• Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels
• Very proactive and strong sense of ownership
• Fluency in English is essential and other European language is beneficial.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com