Market Manager, Europe (High Star)

Trip.com; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Trip.com is seeking a proactive team player with a passion for travel for a role in hotel partner management in London. This position involves expanding partnerships, managing hotel accounts, and driving business growth while ensuring customer alignment. Ideal candidates should have extensive experience in sales and business development, exceptional negotiation skills, and the ability to thrive in a dynamic environment.

Benefits

Flexible work arrangements

Opportunities for career advancement

Company-sponsored activities and events

Qualifications

• Over 2 years in sales, business development, or revenue/yield management in travel or hospitality.
• Fluency in English required.
• Very proactive with strong ownership.

Responsibilities

• Execute business strategy to achieve growth and expand hotel inventory.
• Manage new hotel acquisitions and existing partnerships.
• Conduct market research and analysis for business development.

Skills

Sales & negotiation skills

Relationship management

Proactivity

Creativity and innovation

Communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Regular London Accommodation Other Job ID:5759

Update 2025-05-29

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The Role

We are looking for a pro-active team player with a passion for travel and great organizational skills, to join our team in London, providing support to our hotel partners and the hotel supply network.

In this Role, you’ll get to:

• Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across your region.
• Have end-to-end ownership of new hotel acquisitions and existing hotel account management
• Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings
• Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market
• Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability and products are aligned with the company objectives and standards, and offer the best value to Trip.com customers
• Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives
• Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development
• Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions
• Other assigned tasks based on business needs

What you'll Need to Succeed:

• Over 2 years of expertise in sales, business development, revenue/yield management in the online travel, hospitality, or e-commerce industry
• Strong sales & negotiation skills and confident with new business development.
• Fluency in English language
• Very proactive and strong sense of ownership
• Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels
• Creative, innovative, and able to drive and manage change
• Team player with a driven "get it done" attitude
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Business travel for market visits

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Clickthe link to learn more about What makes Trip.com Group a leading global travel service provider?

Clickthe link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com