Market Data Operations & SLA Analyst

Citi; Belfast City District; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Generous holiday allowance

Performance bonus

Private medical insurance

Employee Assistance Program (EAP)

Pension Plan

Paid Parental Leave

Perks & discounts

Job summary

Citi Belfast is seeking a Market Data Ordering Analyst to manage and optimize market data service requests using the Optimize Spend platform. You will coordinate between internal stakeholders and external vendors to ensure SLAs are met and data inventories are accurate.

The role emphasizes process improvement, automation opportunities, and cost integrity, with a hybrid working model and a competitive base salary and benefits package.

Qualifications

• Experience or interest in Market Data, Financial Services, or Expense Management.
• Strong IT and analytical skills, with emphasis on Excel.
• Proven ability to work in an SLA-driven, fast-paced environment with precision and data accuracy.

Responsibilities

• Order Management & SLA Execution: Manage market data service queues via Optimize Spend to fulfill requests and profiles within SLAs.
• Stakeholder & Vendor Collaboration: Coordinate with external vendors, Business Advisors, and Procurement to clarify requirements and resolve queries.
• Reconciliation & Cost Integrity: Perform regular vendor reconciliations to detect discrepancies and ensure cost accuracy.
• Continuous Improvement & Innovation: Identify opportunities to streamline processes, leveraging automation and AI tools.
• Project & Management Support: Contribute to global Market Data initiatives and cross-functional deliverables.

Skills

Market Data

Excel

SLA discipline

Communication

Organization

Education

Bachelor’s degree

Job description

Citi Belfast is seeking a Market Data Ordering Analyst to manage and optimize market data service requests using the Optimize Spend platform. You will coordinate between internal stakeholders and external vendors to ensure SLAs are met and data inventories are accurate.

The role emphasizes process improvement, automation opportunities, and cost integrity, with a hybrid working model and a competitive base salary and benefits package.