Marine Shipowners - Associate Director - Client Relationship Management

Willis Towers Watson; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a talented professional to enhance client relationships and deliver tailored insurance solutions. This role involves understanding client needs, providing expert guidance in the Marine Hull insurance market, and developing strategies that ensure profitability and client satisfaction. With a focus on inclusivity and flexibility, this forward-thinking company offers a hybrid working environment that empowers employees to thrive. Join a diverse team where your skills in communication, negotiation, and problem-solving will be valued and put to great use.

Qualifications

• Strong knowledge of Marine Hull insurance market, both UK and internationally.
• Preferably educated to degree level or relevant industry experience.

Responsibilities

• Develop relationships with clients to understand and fulfill their insurance needs.
• Identify budget holders and decision makers within clients for effective communication.
• Provide technical expertise and determine solutions that meet client needs.

Skills

Marine Hull insurance knowledge

Communication skills

Negotiation skills

Problem-solving skills

Planning and budgeting skills

Education

Degree level education or relevant experience

Job description

Description

The Role

• Develop a strong relationship with clients, understanding their insurance needs and ensuring that these are fulfilled
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
• Provide technical, industry and subject matter expertise where required
• Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients
• Grow existing portfolio by identifying new from existing opportunities
• Cross-sell and up-sell opportunities are fulfilled
• Undertake renewal market presentations/negotiations and make appropriate recommendations to client
• Work closely and maintain working relationships with the market as required
• Design programme and pricing structures to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition

Qualifications

The Requirements

• Good knowledge and understanding of the Marine Hull insurance market both UK and Internationally
• Preferably educated to degree level or relevant industry experience
• Strong communication, negotiation and influencing skills
• Strong skills in problem solving, planning and budgeting

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.