Marina General Manager

JR United Kingdom; Lancaster; On-site; GBP 42,000 - 50,000; Full time

Job summary

An established industry player in the leisure sector is seeking a Cluster General Manager to oversee two Marina and Waterside operations in Lancashire. This exciting role involves leading a dedicated team, enhancing customer experiences, and managing facilities to ensure safety and cleanliness. With a focus on professional development and a supportive working environment, this position offers a competitive salary and bonus potential. If you have a passion for outdoor living and strong leadership skills, this opportunity is perfect for you.

Benefits

30% Bonus Potential

33 Days Holiday

Life Assurance

Discounts on Moorings and Gyms

Professional Development Investment

Qualifications

• Experience in managing a multi-faceted leisure or hospitality business.
• Strong leadership skills with a hands-on approach.

Responsibilities

• Coach and inspire a small operational team for excellent customer service.
• Ensure facilities are clean, safe, and well-maintained.
• Work with external stakeholders for smooth marina operations.

Skills

Customer Service

Leadership

Stakeholder Management

Change Management

Business Acumen

Job description

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Cluster General Manager – Marina & Waterside - Lancashire

Up to £42,000+ 30% bonus potential + excellent benefits.

Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced site manager within a commercial customer centric operation looking for a change in direction? Well please read on…

We are looking for a Cluster General Manager to manage two Marina and Waterside operations in Lancashire just south of Lancaster in Glosson and Galgate. One of the marinas will be having a refurbishment and the company is bringing in some new ways of working so there are lots of exciting challenges ahead.

Our client is a diverse nationwide leisure business growing through acquisitions and redevelopments and have a great reputation for retaining and developing team members, so it is a great company to join right now.

• Up to £42,000 for a 37.5-hour week.
• 30% bonus potential (Quarterly and annual).
• 33 days holiday (inclusive of bank holidays).
• Life Assurance.
• Big discounts on moorings, gyms and much more.
• Continued investment into your professional development.

The role:

• Coach, support and inspire your small operational team to be the best they can be every day.
• Strive to deliver a fantastic customer experience to both your leisure customers and residents.
• Work with multiple external stakeholders to ensure the smooth running of the marinas.
• Ensure the facilities and amenities are always clean, safe and well maintained.
• Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.

The person:

• Genuine, warm personality with a flair for great customer service and hospitality.
• Hands-on approach to leadership and ownership mentality.
• Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, community Manager or Facilities Manager.
• Strong operator with experience managing in a multi-faceted leisure, serviced property, retail, hotel or hospitality business.
• Stakeholder management and change management experience.
• Business acumen: able to read and act on a P&L and manage budgets.
• Have an interest in boats, the waterside, outdoor living or being active outdoors.

For more information, please click apply with your cv and explain in a few words why this opportunity appeals to you. We will be in touch promptly if you have the right level of experience.