Marina Boatyard Supervisor: Lead Operations & Service

MDL Marinas Ltd; Tye; On-site; GBP 28,000 - 38,000; Full time

Job summary

MDL Marinas Ltd at Northney Marina (Hayling Island) seeks a Boatyard Supervisor to lead day-to-day boatyard operations, support marina activities and ensure a high standard of service. The role is full-time with 8-hour shifts (8am–5pm), Monday to Friday, including induction training.

You will drive customer service excellence, liaise with tenants weekly, and develop revenue opportunities while upholding health and safety and company policies, building a motivated team.

Qualifications

• Experience in a customer service environment (leisure/marina/hospitality advantageous).
• Knowledge of health and safety in the workplace.
• Educated to at least GCSE level or equivalent.
• Ability to work without supervision and be self-motivated.

Responsibilities

• Oversee the day-to-day operation of the boatyard.
• Be part of the Marina leadership team and support marina and boatyard operations.
• Develop revenue generation and growth projects linked to boatyard services.
• Liaise with tenants on a minimum weekly basis to communicate needs and issues.
• Represent the company with external suppliers and organisations to maximise advantages.
• Ensure compliance with legal, HSE and company policies.

Skills

Customer service

Team leadership

Health and safety awareness

Self-motivation

Communication

Education

GCSE level or equivalent

Tools

MS Office

IT systems

Job description

MDL Marinas Ltd at Northney Marina (Hayling Island) seeks a Boatyard Supervisor to lead day-to-day boatyard operations, support marina activities and ensure a high standard of service. The role is full-time with 8-hour shifts (8am–5pm), Monday to Friday, including induction training.

You will drive customer service excellence, liaise with tenants weekly, and develop revenue opportunities while upholding health and safety and company policies, building a motivated team.