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Maps Reporting Specialist with Dutch

Cognizant

London

Hybrid

GBP 28,000 - 35,000

Full time

6 days ago

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Job summary

A leading company in IT Services seeks a Maps Reporting Specialist fluent in Dutch to join their London team. The role involves providing customer support for mapping services, conducting data analysis, and collaborating with an international team. Ideal candidates will possess strong communication skills, a background in technical support, and attention to detail. Opportunities for career growth and development in a diverse and inclusive environment are offered.

Qualifications

Must be fluent in English and Dutch.
Experience in technical support (2+ years) is required.
Graduation/15 years of education is the minimum qualification.

Responsibilities

Deliver exceptional customer support for maps service.
Analyze and report map data for quality assurance.
Collaborate with global teams to enhance user experience.

Skills

Communication

Problem-solving

Attention to detail

Research

Education

Graduation / 15 years of education

Tools

Mac OS X

QGIS

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Maps Reporting Specialist with Dutch Language

Location – London (22 Bishopsgate, City of London, London EC2N 4A)

Work Model – Hybrid.

Are you passionate about customer service and fluent in Dutch? We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Dutch Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience.

Skills And Requirements

Must have good oral & written communication skills and the ability to read, write, & speak fluent English and Dutch.
English fluency is a requirement as all tools, communication, documentation, training, work are in English.
English language skill of candidate are assessed using Apple provided Comms assessment
Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple.
Communicate and update Apple manager on status of assigned tasks.
Liaise with other support groups in Apple.
Graduation/15 years of education is minimum qualification requirement.
Interest in Apple products and / or mapping (preferred but not required).
Mac OS X experience preferred.

Ideal Candidate Should Have

2+ years technical support or other problem-solving experience required.
Skilled researcher and comfortable using a variety of online sources.
Keen attention to detail and Self-motivated.
Customer service background (Communications team) preferred, but not necessary.
Perform information validation by calling if required.
QGIS skills would be an advantage.
Able to maintain positive attitude and attention to detail when performing repetitive tasks.
Adaptable and able to learn new projects and processes.
Can summarize information from different spoken and written sources.
The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers.
Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Research, Analyst, and Information Technology
Industries
IT Services and IT Consulting and Business Consulting and Services

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