Manufacturing Operations Support Manager

GlaxoSmithKline; Worthing; On-site; GBP 60,000 - 90,000; Full time

Job summary

GlaxoSmithKline is seeking a Manufacturing Operations Support Manager for its Worthing site in the United Kingdom. The role leads manufacturing operations support to ensure safe, compliant and reliable production while coaching teams and driving continuous improvement.

The candidate will coordinate daily support activities, manage deviations and investigations, and serve as the contact for audits and inspections.

Qualifications

• Basic qualification: experience in regulated manufacturing or packaging environment.
• Experience in an operational or operations support role with day-to-day delivery responsibilities.
• Proven experience managing deviations, investigations and corrective actions.
• Experience supporting internal or external audits and inspection readiness.
• Track record of delivering continuous improvement or operational change.
• Right to work in the United Kingdom.

Responsibilities

• Lead and coordinate daily operational support activities to meet production schedules, safety and quality requirements.
• Act as the primary operations contact for projects, transfers and handovers into production.
• Support internal and external audit readiness and act as a contact during inspections.
• Manage responses to deviations, incidents and investigations, driving timely root cause analysis and corrective actions.
• Coach frontline leaders and technicians to embed standard work and continuous improvement practices.
• Work with engineering and planning to maintain business continuity, resource plans and local operating procedures.

Skills

Data Integrity

Detail-Oriented

Digital Fluency

Emergency Response

Financial Acumen

GxP Regulations

Lean Management

Manufacturing Processes

Problem Solving

Production Management

Project Coordination

Quality Compliance

Regulatory Compliance

Risk Awareness

Site Operations

Education

Formal qualification in engineering, science, manufacturing or a related discipline

Tools

SAP

MES

Electronic Batch Records

Job description

Manufacturing Operations Support Manager

Closing Date: 19th October 2026 (COB)

Business Introduction

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.

Position Summary

You will lead manufacturing operations support for a UK site, working with operations, quality, engineering and supply teams. You will ensure safe, compliant and reliable production while coaching others and driving continuous improvement.

Responsibilities

• Lead and coordinate daily operational support activities to meet production schedules, safety and quality requirements.
• Act as the primary operations contact for projects, transfers and handovers into production.
• Support internal and external audit readiness and act as a contact during inspections.
• Manage responses to deviations, incidents and investigations, driving timely root cause analysis and corrective actions.
• Coach frontline leaders and technicians to embed standard work and continuous improvement practices.
• Work with engineering and planning to maintain business continuity, resource plans and local operating procedures.

Why You?

Working model: This role is site-based at a GSK manufacturing facility in the United Kingdom. You should expect to spend most of your time on site. The role may involve shift work and occasional extended hours.

Basic Qualification

• Experience working in a regulated manufacturing or packaging environment.
• Experience in an operational or operations support role with day-to-day delivery responsibilities.
• Proven experience managing deviations, investigations and corrective actions.
• Experience supporting internal or external audits and inspection readiness.
• Track record of delivering continuous improvement or operational change.
• Right to work in the United Kingdom.

Preferred Qualification

• Formal qualification in engineering, science, manufacturing or a related discipline.
• Experience with manufacturing systems such as SAP, MES or electronic batch records.
• Experience of production planning, capacity management or rostering for shift teams.
• Training or experience in Lean, Six Sigma or operational excellence methods.
• Experience transferring projects or equipment into routine production.
• Coaching or people management experience with influencing beyond direct reports.

About Worthing Manufacturing Site

Manufacturing at the Worthing site is for antibiotics (Penicillin). It is advised that you take this into consideration when deciding to apply for this position. GSK Worthing Site is a mixed manufacturing site with complex regulatory pressures. Manufacturing processes are highly technical and include high hazard activities.

Skills

Data Integrity, Detail-Oriented, Digital Fluency, Emergency Response, Financial Acumen, GxP Regulations, Lean Management, Manufacturing Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance, Regulatory Compliance, Risk Awareness, Site Operations

Why GSK?

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Equal Opportunity Employer

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide.

Additional Information

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.