Mandarin-Speaking TikTok Shop E‑commerce Specialist

People First Team Japan/ピープルファーストチームジャパン; Greater London; On-site; GBP 21,000 - 35,000; Full time

Job summary

People First Team Japan/ピープルファーストチームジャパン is seeking a Mandarin-speaking E-commerce Specialist (TikTok Shop) for our Reading office. You will handle daily TikTok Shop operations, product listings, pricing, and inventory, while supporting creator and affiliate management.

The role requires Mandarin proficiency, strong operational and data skills, and collaboration with internal teams and external partners. Office-based, permanent role with a salary up to £35k depending on experience.

Qualifications

• Bachelor’s degree or above in a related field recommended.
• Experience with TikTok Shop and e-commerce platforms is preferred.
• Strong execution, attention to detail and ability to coordinate with teams.

Responsibilities

• TikTok Shop operations: manage product listings, information updates, pricing, promotions and inventory.
• Creator and affiliate management: recruit, select and manage creators/partners; track performance and campaigns.
• Order and after-sales operations: process orders, track statuses, handle refunds and returns.
• Data and operational support: organize sales, orders, inventory and campaign data.
• Cross-platform e-commerce support: assist with Amazon and other platforms as required.

Skills

Mandarin

TikTok Shop

Amazon

E-commerce operations

Creator management

Affiliate marketing

Communication skills

Data analysis

Education

Bachelor’s degree or above

Tools

Excel

Job description

People First Team Japan/ピープルファーストチームジャパン is seeking a Mandarin-speaking E-commerce Specialist (TikTok Shop) for our Reading office. You will handle daily TikTok Shop operations, product listings, pricing, and inventory, while supporting creator and affiliate management.

The role requires Mandarin proficiency, strong operational and data skills, and collaboration with internal teams and external partners. Office-based, permanent role with a salary up to £35k depending on experience.