Managing Director, Franchise Director

Page Personnel; England; Sur place; GBP 80 000 - 120 000; Plein temps

Résumé du poste

Page Personnel is seeking aSenior General Manager to lead franchise operations across the network in the UK. You will own commercial strategy, drive growth, and ensure alignment with budgets while promoting the brand's vision.

In this role, you will partner with Marketing and Finance, develop regional franchise initiatives, onboard new franchisees, and coach the Business Development team to deliver consistent results and exceptional brand standards.

Qualifications

• Proven experience in senior general management or sales leadership within a franchise network.
• Demonstrated ownership of financial results in previous roles.
• Track record of contributing to or leading organisational growth.
• The ability to switch between commercial leadership and operational management.

Responsabilités

• Collaborate with Leadership Team to develop, operate, and promote the brand and business plans.
• Own financial results and performance, including budgets and forecasts.
• Analyse commercial data to drive growth within the brand and network.
• Lead regional franchise meetings and onboarding of new franchisees.
• Develop operating procedures to ensure consistency and best practice across the network.
• Coach and develop the Business Development Managers and wider support functions.

Connaissances

Franchise leadership

Operations management

Sales leadership

Financial ownership

Description du poste

Job Description

• Collaborate with the Leadership Team to develop, operate, and promote the company's business and brand. Agree business plans and budgets aligned with corporate goals and growth objectives.
• Demonstrate full ownership and understanding of commercial and financial performance.
• Analyse commercial data to drive growth within the brand, ensuring alignment with agreed budgets.
• Prepare and continually refine a strategic plan to unlock opportunities across the business and network.
• Contribute creative thinking to new product development and brand services; undertake cost and risk assessments; present proposals to the UK MD; cascade outcomes as required.
• Develop the brand vision and ensure all colleagues understand and demonstrate it. Share vision and messaging effectively with franchisees and associates.
• Implement tools, systems, and processes that enhance communication and information flow between the company and its franchisees.
• Drive new sales and franchisee acquisition through events, exhibitions, and collaboration with the central marketing team.
• Lead and optimise performance across cluster locations to enable sustainable success and readiness for transition into franchise operations.
• Work cross‑functionally with internal teams (Marketing & Finance) to ensure franchisees receive the support needed to deliver on their individual business plans.
• Organise and lead regional franchise meetings, training sessions, and contribute to onboarding new franchisees.
• Establish and refine operating procedures to ensure consistency and best practice across the network.
• Support existing franchisees in developing their sales performance.
• Resolve operational, performance, or compliance issues across the national network, protecting the brand's reputation at all times.
• Lead, coach, and develop the Business Development Managers and wider support functions, ensuring they deliver effectively against network growth objectives.

Oversee recruitment of new associates and contribute to performance management in line with company policies. Manage HR issues with support from HR

The Successful Applicant

• Proven experience as a Senior General Manager, Operations Manager/Director, or Sales Director. Experience within a franchise network or at senior level within a similar industry is highly desirable.
• Demonstrated ownership of financial results in previous roles.
• A track record of contributing to or leading significant organisational growth.
• Proven ability to flex seamlessly between commercial leadership and operational management.

What's on Offer

• Open & Clear Communication: Communicates with clarity, transparency, and purpose.
• Customer Focus: Dedicated to understanding and delivering exceptional customer outcomes.
• Highly Organised: Manages time, tasks, and priorities effectively.
• Self‑Motivated & Driven: Shows initiative, ownership, and resilience in achieving goals.
• Strong Problem Solver: Applies creativity and logic to overcome challenges.

Proactive: Anticipates needs, acts decisively, and drives continuous improvement.