Managing Director – Bristol

Moxie and Mettle Limited; West of England; Hybrid; GBP 100,000 - 110,000; Full time

Job summary

Moxie and Mettle Limited in Bristol is seeking an experienced senior agency leader to guide the business through its next growth phase. The role blends commercial growth, client service and people development, with 2–3 days in Bristol and regular travel to London.

You may be MD or a senior director taking broader responsibility. You’ll grow the client base, deepen relationships, win new business, and ensure delivery is exceptional while leading teams.

Qualifications

• Strong senior agency experience in client services or business leadership.
• Proven track record of delivering excellent client service and building long-term relationships.
• Experience of winning and growing new and existing business.
• Understanding of content, PR and communications processes.
• Commercial confidence across revenue, profitability, pricing and pipeline.
• Curious, commercially minded and interested in understanding clients’ businesses.

Responsibilities

• Grow client base and deepen relationships.
• Support new business and ensure excellent service end-to-end.
• Oversee agency operations, ensure resource planning and delivery quality.
• Lead from the front with empathetic, collaborative leadership.

Skills

Agency leadership

Client leadership

Business development

Content PR

Commercial acumen

People development

Job description

Full-time | Hybrid working, 2-3 days in Bristol office per week | with regular travel to London

Fantastic opportunity for an experienced agency leader who’s ready to take the next step in their career and lead an established specialist agency through its next stage of growth.

You might already be a Managing Director, or you could be a Client Services Director, Business Director, Associate Director or similar senior agency leader who is ready to take on broader responsibility.

The role combines commercial growth, operational leadership, client service and people development. You’ll help grow the client base, develop existing relationships, support new business and make sure clients receive an excellent level of service from start to finish.

Positioned very much front and centre with clients, building trusted senior relationships, understanding their businesses and being curious about the challenges they’re facing. You’ll have an understanding of the content, PR and communications processes and be confident talking to clients about how these disciplines can help solve their problems.

You’ll also be responsible for the smooth running of the agency, making sure teams are well resourced, work is delivered to a high standard and the business performs commercially.

About you:

We’re looking for someone who can propel the business forward and bring people with them. You’ll have the drive to move the business forward, be comfortable making decisions, challenging thinking and driving change, but you’ll also be an empathetic and collaborative leader. You’ll take the time to understand people, listen to different perspectives and create an environment where people feel supported, trusted and able to do their best work. It’s about having the confidence to lead from the front without losing sight of the people around you.

• Strong senior agency experience, ideally in a client services, account leadership or business leadership role
• A proven track record of delivering excellent client service and building long‑term relationships
• Experience of winning and growing new and existing business
• A good understanding of content, PR and communications processes
• Commercial confidence across revenue, profitability, pricing and pipeline
• Someone who is naturally curious, commercially minded and interested in understanding clients’ businesses
• Strong operational and organisational skills, with the ability to keep people, clients and delivery on track
• A natural, supportive leadership style and the ability to get the best from people
• The confidence and ambition to take on broader business leadership

This is a great opportunity for an established agency leader who is ready to step up, take ownership and shape the next chapter of a successful business.

* This is a permanent, full-time role with a hybrid working pattern, including two days a week in the office. We’re looking for someone who wants to become part of the team for the long term, rather than a freelance or interim appointment

Bristol/hybrid working with travel to London as required.

£100k-£110k