Digital Account Manager

Moxie and Mettle Limited; West of England; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid work pattern

Professional development

Excellent benefits

Collaborative culture

Job summary

Moxie and Mettle Limited is hiring a Digital Account Manager in Bristol. You’ll write and edit compelling copy, support strategy development and lead activation planning across multi-channel campaigns.

You’ll manage client relationships, understand business goals and drive timely solutions, while identifying growth opportunities for retained and project work. Hybrid pattern with Bristol office days.

Qualifications

• First class communication across multiple channels.
• Strong budgeting and project management experience.
• Proven delivery of high-impact digital campaigns.
• Experience with paid social, SEO, analytics tools and dashboards.

Responsibilities

• Be the go-to client contact and manage expectations, updates and feedback.
• Understand client business goals and translate into actions.
• Grow retained and project work through opportunities with clients.
• Develop proposals and budgets with the senior team.

Skills

Communication

Microsoft Office

Excel

Teams

OpenAI/CoPilot

Budget management

Digital campaigns

SEO/SEM

GA4/Analytics

Tools

WordPress

Webflow

GA4

Job description

Super opportunity to join a hugely successful agency based in Bristol as a Digital Account Manager

What you’ll be doing, day to day:

Write and edit compelling website, blog and social media copy, supporting junior members of the team to develop their skills.
Support your senior team on the development of campaign strategy and activation planning to create the most impactful solutions for clients.
Carry out advanced digital reporting, understanding what metrics go into a report for clients.
Seek out opportunities to maximise content across multiple channels, from PR/media into digital.
Experience working across a range of digital channels – from SEM, SEO, Paid Social, Website, Display, Email, retargeting

Your goals in the role:

• Be the go-to client contact, proactively managing expectations, updates and feedback.
• Have a thorough understanding of your client’s business and goals.
• Use your solutions focused mindset to help troubleshoot client challenges and questions, ensuring a timely turnaround.
• Identify opportunities with your clients, starting to grow retained and project client work.
• Seek out new opportunities, presenting creds to new prospects.
• Develop new business proposals and budgets in collaboration with the senior team.

You’ll have:

• First class communication skills both written (across multiple channels) and verbal
• Great computer literacy skills/toolsincluding Microsoft Office, Excel, Teams, OpenAI, CoPilot
• Knowledge and experience in project and budget management
• Experience delivering high-impact creative campaigns across digital channels
• An understanding and experience ofPaid campaigns, social strategy, SEO, data dashboards and analytics tools.
• Experience of working across a range of digital channels – from SEM, SEO, GEO, CRO, Paid Media, Website, Display, Email, GA4, Wordpress, Webflow etc

What’s on offer?

In return, you’ll join an ambitious, people-focused agency with an excellent reputation and an impressive client portfolio.

Alongside a salary of up to £40,000, you’ll benefit from:

• Hybrid working pattern (2 days in Bristol office, 3 days remote)
• Excellent employee benefits package
• Ongoing professional development opportunities
• Supportive and collaborative culture
• Opportunity to work on exciting integrated campaigns
• Genuine career progression within a growing agency

If you’re looking for a role where you can combine client management, digital expertise and strategic thinking while working with a talented team, we’d love to hear from you.