Managers Control Self-Assessment (MCA) Analyst

Citigroup Inc.; Belfast City District; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Learning & development

Wellbeing & balance

Competitive benefits

Global exposure

Job summary

Citi is seeking an MCA Automation Analyst to advance the Manager Control Assessment program through data analysis, reporting, and automation. You will help reduce manual processes, improve data quality, and strengthen risk and control monitoring.

Working with Risk, Controls and Technology teams, you will support governance, dashboards, and management reporting while ensuring compliance with Citi's policies and procedures. This hybrid role offers flex days and in-office collaboration.

Qualifications

• Experience in Risk & Controls, Operational Risk, Compliance or Internal Audit.
• Strong data analysis and problem-solving with large data sets.
• Proficient in Excel for data analysis and reconciliation.
• Familiarity with Tableau, SQL or similar tools.

Responsibilities

• Support execution and continuous improvement of MCA automation and reporting.
• Develop and maintain standardized MCA dashboards, metrics, and management reports.
• Perform data analysis to identify trends, exceptions, and potential control gaps.
• Support data validation, reconciliation, and quality assurance activities across MCA data sources.
• Assist with requirements gathering, documentation, testing, and implementation of MCA automation solutions.
• Partner with Risk, Controls, and Technology teams to identify opportunities for process efficiencies and automation.
• Help prepare governance committee materials, management reports, and presentations for senior stakeholders.
• Monitor and track MCA-related action items, issues, and remediation activities.

Skills

Risk & Controls

Operational Risk

Compliance

Internal Audit

Business Analytics

Governance

Cross-functional collaboration

Education

Degree in Risk Management or related field

Tools

Excel

Tableau

SQL

Job description

Overview

The MCA Automation Analyst supports the enhancement and automation of Citi's Manager Control Assessment (MCA) program through data analysis, reporting, process improvement, and technology-enabled solutions. The role assists in reducing manual processes, improving data quality, and strengthening risk and control monitoring while ensuring adherence to Citi's Policies, Standards, and Procedures. The successful candidate will work closely with Risk, Controls, Business, and Technology teams to support MCA governance and reporting initiatives.

Responsibilities

• Support the execution and continuous improvement of MCA automation and reporting processes.
• Assist in developing and maintaining standardized MCA dashboards, metrics, and management reports.
• Perform data analysis to identify trends, exceptions, and potential control gaps within the risk and control environment.
• Support data validation, reconciliation, and quality assurance activities across MCA data sources.
• Assist with requirements gathering, documentation, testing, and implementation of MCA automation solutions.
• Partner with Risk, Controls, and Technology teams to identify opportunities for process efficiencies and automation.
• Help prepare governance committee materials, management reports, and presentations for senior stakeholders.
• Monitor and track MCA-related action items, issues, and remediation activities.
• Support governance and oversight activities in accordance with Citi's MCA Policies, Standards, and Procedures.
• Assist in maintaining accurate documentation of MCA processes, controls, and reporting requirements.
• Contribute to process improvement initiatives aimed at enhancing control effectiveness and operational efficiency.

Qualifications

• Few years of experience in Risk & Controls, Operational Risk, Compliance, Internal Audit, Business Analytics, Governance, or related functions.
• Basic understanding of risk management principles, controls, and governance frameworks.
• Strong analytical and problem-solving skills with the ability to work with large datasets.
• Experience using Excel for data analysis, reporting, and reconciliation activities.
• Familiarity with reporting and visualization tools such as Tableau, SQL, or similar tools is preferred.
• Strong attention to detail and ability to ensure data accuracy and completeness.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Effective verbal and written communication skills.
• Ability to collaborate with cross-functional teams and stakeholders.
• Interest in process automation, data analytics, and continuous improvement initiatives.

Preferred Skills

• Exposure to MCA, Operational Risk Management, Compliance, Audit, or Governance processes.
• Basic knowledge of workflow automation tools and reporting platforms.
• Familiarity with Risk and Control Framework is a plus.
• Experience supporting reporting, controls testing, or process improvement projects is advantageous.

Education

• Degree in Risk Management, Information Systems, Data Analytics, Technology, or equivalent professional experience.

What we offer:

At Citi, you will work at the intersection of data, finance, and commercial strategy, contributing to decisions that have real impact across a global organization. This role offers meaningful autonomy, cross-functional collaboration, and the opportunity to grow your analytical and governance expertise within a high-performing team.

• A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside team connection.
• Exposure to complex, high-value commercial and financial decisions that directly shape vendor strategy at a global scale.
• Access to learning and development resources that support your growth in data analytics, financial governance, and emerging technologies.
• The opportunity to work across finance, sourcing, and technology functions, broadening your professional network and cross-functional expertise.
• Wellbeing support and work-life balance initiatives designed to help you perform at your best.
• Competitive financial benefits and a rewards package aligned to your experience and contribution.

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Job Family Group:

Controls Governance & Oversight

Job Family:

Managers Control Self-Assessment

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Digital Skills (Including AI), Risk Management Lifecycle, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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