Manager, Solutions Engineering - EMEA North

United States Digital Space LLC; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

United States Digital Space LLC is seeking a Solutions Engineering Manager to lead our EMEA North SE team (UK, Ireland, Nordics, Benelux) from London, supporting Commercial, Enterprise and Strategic accounts.

You will develop and coach a team of about six Solutions Engineers, own technical evaluations from discovery through close, and partner with Sales, CS and Product to win deals and shape the roadmap for AI-powered solutions.

Qualifications

• Proven ability to lead or coach technical pre-sales teams in a B2B SaaS setting.
• Extensive experience as a Solutions Engineer or Solutions Architect across SMB to Enterprise.
• Strong coding background with JavaScript, Java, Python or similar.
• Excellent communication and presentation skills, comfortable with C-suite.
• Willingness to travel up to 25% across EMEA North.

Responsibilities

• Lead approximately 6 Solutions Engineers across Commercial, Enterprise and Strategic accounts.
• Develop SEs to drive technical storytelling during pre-sales cycles.
• Own all technical evaluation aspects from discovery to close for EMEA North deals.
• Collaborate with regional Sales, AEs, Customer Success, and Product to build pipeline.
• Coach SEs on consultative selling and mapping capabilities to ROI.
• Champion AI adoption to boost SE productivity and accelerate ramps.
• Align with Demo Engineering to showcase ROI-ready examples.
• Ensure quarterly quota attainment through technical wins in the region.
• Improve win rates and forecast by implementing data-driven programs.
• Mentor and ramp new hires; maintain strong customer communication.
• Provide field intelligence to Product roadmap and act as trusted advisor.

Skills

Leadership

Pre-sales leadership

Solutions Engineer experience

Developer experience

Programming languages

Communication skills

Travel readiness

Education

Computer Science degree

Job description

At the company, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

At the company, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.

In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.

the company is looking for a Solutions Engineering Manager to lead and grow our EMEA North SE team, covering the UK, Ireland, Nordics, and Benelux, supporting Commercial, Enterprise, and Strategic accounts. Our SEs collaborate with the company users to understand their business challenges, architect and develop solutions, and serve as deep subject matter experts on the company's products and services, helping our prospects, customers, and users solve real-world problems through code, advice, and content.

Rolling up to the Senior Director, Global Solutions Engineering as part of EMEA SE leadership, you will lead a team of approximately 6 Solutions Engineers, with direct accountability for technical wins, deal-level coaching, ramp of new hires, and partnership with Sales, Customer Success, and Product leaders across EMEA North. You will be the technical leader closest to our customers in the region - both internally and externally - and a critical part of how we continue to scale Solutions Engineering across EMEA.

This is the right role for a hands-on technical leader who balances team development, customer-facing presence, and cross-functional execution. The ideal candidate combines a solid mix of management and business experience with technical knowledge, a passion for data and modern leadership, and a coach's mindset; known for developing people, not just closing deals.

Candidate must be based in London with willingness to travel up to 25% across EMEA North.YOUR ROLE WILL CONSIST OF

• Leading approximately 6 Solutions Engineers covering Commercial, Enterprise, and Strategic accounts across EMEA North (UK, Ireland, Nordics, Benelux)

• Developing your SEs to facilitate technical storytelling and drive the narrative during our pre-sales cycle

• Owning accountability for all aspects of the technical evaluation across EMEA North deals - starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close

• Partnering with the regional Sales leader and AEs in EMEA North to align SE coverage, prioritize pursuits, and build joint pipeline and account strategy

• Coaching individual SEs on consultative selling; uncovering customer business outcomes and mapping the company capabilities to quantifiable ROI

• Championing the adoption of AI to drive SE team productivity - coaching your SE's on AI coding tools, automated demo and PoC generation, and AI assisted discovery and solution design - to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work

• Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data

• Partnering with our Demo Engineering team to build out compelling examples that showcase what our technology has to offer and prove out ROI

• Supporting quarterly quota attainment by achieving technical wins on net new business in the region

• Implementing best practices and data-driven programs to improve win rates, sales cycle, and product adoption, and to lift the efficiency of our revenue support functions in EMEA North

• Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins

• Recruiting, onboarding, and ramping new SE hires as the team scales to close current coverage gaps

• Partnering with Customer Success and Professional Services to ensure clean technical handoff and continued post-sale impact through adoption, expansion, and renewal

• Working with Product and R&D to channel field intelligence from the region into the product roadmap

• Being a trusted advisor and consultant internally and externally to technical and executive stakeholders

YOU MIGHT BE A FIT IF YOU HAVE

• 3+ years leading or coaching technical pre-sales teams in B2B SaaS, first-line management experience, or a strong senior IC ready to step into management

• 5+ years working as a Solutions Engineer or Solutions Architect selling to all segments, ranging from SMB through Enterprise and Strategic

• Strong technical fundamentals with prior developer experience coding in a high-level programming language such as JavaScript, Java, Python, or similar

• A deep understanding of web technologies and architecting various ecosystems to build scalable solutions

• Working knowledge of headless solutions and architecture, modern commerce stacks, and AI/search applications

• A proven track record of meeting or exceeding quota in various economic environments

• Experience hiring, ramping, and developing SE's in a high-growth team

• An interest in learning new technologies and figuring out solutions that propel businesses forward

• Excellent communication and presentation skills (able to communicate with confidence at the C-suite level to be an advocate for the team)

• A passion for leading by example and encouraging a healthy work environment that is both supportive and challenging

• A coach's mindset — known for developing people and consistently raising the bar on team execution

• You know when to let a team work through problems and when to jump in to help

• Willingness to travel (up to 25% across EMEA North)

NICE TO HAVE

• Prior experience in search technology

• Experience working in a global / matrixed organization

• Multilingual capability (English and an additional EMEA language)

• Computer Science or related technical degree

the company does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their w