Manager - SmartRecruiters

KPMG Careers; Greater London; Hybrid; GBP 75,000 - 110,000; Full time

Job summary

KPMG is seeking an experienced Manager to lead SmartRecruiters deployments and advise on Talent Acquisition transformation across client engagements. The role blends hands-on delivery with strategic advisory responsibilities.

You will design, configure and deliver complex recruiting solutions, while growing the HR technology practice and building strong client relationships. The position is based in Manchester or London with up to 80% travel.

Qualifications

• Strong commercial acumen and willingness to learn in a fast paced environment.
• Experience producing project deliverables like business requirements and functional specs.
• Excellent documentation, reporting and presentation skills.
• Experience in a functional and/or technical delivery role across multiple sectors.
• Proficient in MS Office (Excel, PowerPoint).
• Strong interpersonal and team-building abilities.
• Awareness of delivery methodologies and market trends.
• Degree level education.

Responsibilities

• Lead SmartRecruiters deployment projects across Recruiting, Candidate Experience, and Talent Acquisition workflows.
• Deliver client workshops and configure solutions to meet requirements.
• Advise on Talent Acquisition transformation and operating models.
• Produce project deliverables: BRDs, functional specs, config docs, process flows, use cases, traceability matrices.
• Ensure data integrity and oversee integration with HRIS, payroll, and onboarding systems.
• Transfer knowledge to clients and mentor team members.

Skills

Commercial acumen

Documentation

Analytical skills

Delivery experience

MS Office

Interpersonal skills

Delivery methodologies

Fast learner

Client engagement

Degree holder

Education

Bachelor's degree or higher

Tools

MS Excel

PowerPoint

Job description

Base Location: Manchester or London with a willingness to travel up to 80% for client engagements.

Technology is one of the KPMG’s priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations.

Why join KPMG as Manager – SmartRecruiters?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. SuccessFactors, Workday, ServiceNow HRSD, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise.

As our HR Technology practice continues to expand, we are looking for experienced professionals with a strong track record in SmartRecruiters implementations, particularly across Recruiting, Candidate Experience, and Talent Acquisition workflows. This is a high-impact role that blends hands-on client delivery with strategic responsibilities. We seek individuals who bring deep solution expertise and configuration experience within SmartRecruiters and can operate confidently in both technical and advisory capacities. You will play a pivotal role in designing and delivering complex Talent Acquisition transformation programs, leveraging SmartRecruiters to help clients optimise recruiting processes, enhance candidate experience, and realise measurable business value.

What will you be doing?

• Lead SmartRecruiters Deployment Projects
  Manage the delivery of high-quality SmartRecruiters implementation projects across Recruiting, Candidate Experience, and Talent Acquisition workflows.
• Deliver Client Workshops & Configure Solutions
  Facilitate workshops to gather requirements, design optimal recruiting solutions, and perform end-to-end configuration to meet client needs.
• Advise on Talent Acquisition Transformation
  Provide guidance on the transformational aspects of SmartRecruiters in relation to recruiting operating models, service delivery, and process execution.
• Produce Key Project Deliverables
  Develop business requirements, functional specifications, configuration documents, process flows, use cases, and requirements traceability matrices.
• Ensure Data Integrity & Integration
  Advise on data migration strategies and oversee integration of SmartRecruiters with other client and third-party applications such as HRIS, payroll, and onboarding systems.
• Knowledge Transfer & Capability Building
  Effectively transfer knowledge to clients and mentor team members, adapting approach based on audience and situation.
• Drive Strategic Growth
  Contribute to shaping go-to-market offerings, building reusable assets and accelerators, and supporting innovation in cloud-based recruiting solutions.
• Grow the HR Technology Practice
  Share knowledge, develop thought leadership, and support the career aspirations of team members to strengthen internal capability.
• Relationship Building & Collaboration
  Build strong relationships with clients and internal teams to ensure successful delivery and long-term partnerships.

What you will need to do it

• Candidate should have strong commercial acumen, hunger to learn and develop and be able to thrive in a fast-paced working environment
• Strong documentation, reporting and presentation skills
• Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information
• Experience in a functional and/or technical role in a business or systems delivery environment preferably in more than one sector
• Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.)
• Strong Microsoft Office skills particularly Excel and PowerPoint
• Strong interpersonal, team building, organisational and motivational skills
• An awareness of key delivery methodologies, approaches and market trends in the industry
• Fast learner with an ability to get up-to-speed in a short space of time
• Experience of working effectively with client functional team representatives
• Self-starter attitude and ability to work well within ambiguity
• Educated to degree level

Our Locations:

We are open to talk to talent across the country but our core Tech hubs for this role are:

• London Canary Wharf
• Manchester
• Birmingham

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

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With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, and Technology Services to diverse clients.

They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter.

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background.

We’re a member of the Business Disability Forum so please get in touch if you’d like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

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