Manager - Global Business Services

KPMG Careers; Greater London; Hybrid; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working

Guaranteed Interview Scheme

Job summary

KPMG is seeking a Manager for Global Business Services in London with hybrid flexibility and UK-wide client site travel. You will lead cross-functional programmes, shape engagements, manage risks and support business development while mentoring junior staff and expanding client relationships.

Join a leading professional services firm dedicated to innovation, governance, and delivering value across public and private sectors, with a focus on growth, scalability, and industry-specific GBS

Qualifications

• Have experience in consulting or industry with relevance to Global Business Services or Back Office Transformation.
• Deep domain expertise in one or more GBS processes (Finance, HR, Procurement, Customer Service, IT, Data & Analytics).
• Excellent communicator with ability to engage senior leadership and clients.

Responsibilities

• Shape, plan, manage and deliver cross-functional engagements; write client reports and ensure quality of work.
• Support engagement risk management and engagement commercials; ensure firm risk processes are followed.
• Coach and mentor colleagues across the GBS team to support career development.

Skills

Consulting experience

GBS knowledge

Communication skills

Project management

Governance understanding

Tools

PM methodologies

Job description

Job Title: Manager - Global Business Services

Base Location: London, Birmingham, Bristol, Manchester or Newcastle Upon Tyne(Flex hybrid but with travel to client sites across the UK and possibly overseas as required.

The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements fromCorporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this teamis responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Global Business Services as a Manager?

Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives.

Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory.

What will you be doing?

Play a key role in delivering cross-functional programmes and projects of a large size and complexity, including the shaping, planning, managing and delivery of engagements, the writing of client reports and quality assurance of work products

Supporting engagement risk management and assurance and engagement commercials ensuring the Firm’s risk management processes are implemented appropriately and effectively

Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth

Business Development

Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work

Supporting and contributing to the development of proposals and client presentations. Identifying opportunities to expanding existing engagements to address client challenges or business areas beyond the initial scope

Practice Development

Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property

What will you need to do it?

• Have experience in consulting or industry with specific relevance to Global Business Services, Back Office Transformation and / or Global Capability Centres
• Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics
• Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients
• Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members
• Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance

Skills we’d love to see/Amazing Extras:

• Have experience of leading Global Business Transformation programmes gained from within a professional services organisation. Although candidates with experience gained within industry would still be considered.
• Have experience of working in the public sector with organisations across one or more of our key markets i.e. Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing

Our Locations:

We are open to talk to talent across the country but our core hubs for this role are:

• London Canary Wharf
• Birmingham
• Bristol
• Newcastle Upon Tyne
• Manchester

This position will largely be based from London, but with travel as needed to client sites, predominantly in the UK, but occasionally overseas too.

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

We’re committed to creating an inclusive environment where all colleagues thrive and reach their full potential, whatever their identity or background.

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

We're a recognised leader in the Government's scheme. We offer a Guaranteed Interview Scheme for all experienced professional opportunities.