Manager, Sales Operations & Enablement

SymphonyAI; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Sales Operations Manager to join its dynamic team in London. In this pivotal role, you will optimize sales processes and enhance Salesforce CRM functionality, driving efficiency and supporting strategic initiatives. Your analytical skills will be crucial in interpreting complex data to inform business decisions, while your collaborative approach will ensure alignment between sales and marketing efforts. This position offers a flexible hybrid working model and a chance to make a tangible impact on sales operations in the media industry. If you're passionate about fostering team success and enhancing sales processes, this opportunity is perfect for you.

Benefits

Competitive Salary

Flexible Hybrid Working Model

Collaborative Work Environment

Access to Latest Technologies

Qualifications

• 5+ years of experience in sales operations and enablement, ideally in media or technology.
• Strong knowledge and administration skills in Salesforce CRM.

Responsibilities

• Optimize sales processes and enhance Salesforce CRM functionality.
• Collaborate with marketing to analyze data and improve program effectiveness.

Skills

Sales Operations Experience

Salesforce Proficiency

Analytical Skills

Communication Skills

Proactive Approach

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Tools

Salesforce CRM

Job description

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JOIN US! We seek a Sales Operations Manager to join our SymphonyAI Media team, based in London.

As a key member of the SymphonyAI Media team, you will be responsible for optimizing our sales processes, enhancing Salesforce CRM functionality, and supporting strategic business initiatives. Your role will be pivotal in driving sales efficiency, improving data-driven decision-making, and aligning sales and marketing efforts to maximize business growth.

Job Description

What You'll Do

1. Oversee the configuration and effective use of Salesforce CRM, ensuring accurate forecasting, dashboard functionality, and support for sales strategies.
2. Evaluate and continuously improve the sales team's effectiveness, identifying growth opportunities and implementing improvement tactics.
3. Collaborate on the development, maintenance, and delivery of metrics, reports, analyses, and dashboards to inform business decisions.
4. Work closely with marketing to process and analyze data, measure program effectiveness, and adjust strategies to maximize ROI.
5. Manage projects aimed at improving sales and marketing processes, and develop sales tools to enhance account pursuit and communication efforts.

What You'll Bring

1. Sales Operations Experience: Proven experience in sales operations and enablement, ideally within the media or technology sectors.
2. Salesforce Proficiency: Strong knowledge and administration skills in Salesforce CRM and its functionalities.
3. Analytical Skills: Ability to interpret complex data and inform strategic decisions to enhance sales effectiveness.
4. Communication Skills: Excellent communication and collaboration abilities to coordinate across teams and drive initiatives.
5. Proactive Approach: A self-motivated attitude toward enhancing sales processes and fostering team success.

Requirements/Qualifications

1. Bachelor's degree in Business Administration, Marketing, or a related field.
2. 5+ years of experience in sales operations and enablement, including relevant management experience.
3. Comprehensive understanding of sales processes and methodologies.
4. Experience with Salesforce CRM and other sales enablement platforms.
5. Strong organizational and project management skills.

What We Offer

1. Competitive Salary and benefits package designed to attract and retain top talent.
2. Flexible Hybrid Working Model to support a healthy work-life balance.
3. Collaborative and Inclusive Work Environment that values diversity and teamwork.
4. Access to the Latest Technologies and tools to enhance your work and skills.
5. A Chance to Make a Tangible Impact on sales operations driving the future of the media industry.

About Us

SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.

Visit here for more information about how we hire, what's in it for you, our culture and values.