Manager Residential and Respite Service

Cambridge County Council; Cambridge; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Wellbeing package

Additional annual leave

Flexible bank holidays

Pension contributions (AVCs)

Development opportunities

Paid volunteer hours

IDEAL inclusion network access

Employee recognition awards

Cambs Rewards discounts

Car lease and Cycle to Work schemes

Job summary

Cambridgeshire County Council is seeking an experienced service leader to oversee the day-to-day management of the Russell Street residential and respite service in Cambridge. You will ensure safe, high-quality delivery, monitor risks, and work with families, professionals and partners to maintain compliance with CQC standards.

You will also lead a team, manage HR processes, monitor budgets, and drive continuous improvement across In House Provider Services.

Qualifications

• Solid understanding of adult social care legislation and best practice (Mental Capacity Act, Care Act, safeguarding, CQC standards).
• Experience in managing complex support arrangements and leading staff teams.
• Ability to develop care plans, risk assessments and quality assurance processes.

Responsibilities

• Oversee day-to-day management of In House Provider Services (residential and respite) for 40/44 Russell Street, Cambridge.
• Ensure safe, high-quality service delivery and compliance with CCC policies and CQC regulations.
• Monitor budgets, resources and service utilization; support Registered Manager with quality assurance and service development.

Skills

Leadership

Staff management

Communication

Education

Level 4 Leadership and Management in Adult Care

Level 5 Leadership & Management in Adult Care (desirable)

Job description

Are you an experienced manager working in a social care setting, looking for a new challenge and ready to take the lead in a small, person centred service supporting adults with a learning disability or autism or are you a Senior Support worker looking for that next level of experience?? Russell Street is looking for a confident, compassionate leader to oversee the day to day running of our residential and respite provision, reporting to the Registered Manager.

Russell Street is a welcoming, homely service located in a quiet residential area just a short walk from Cambridge railway station, with on site parking available. The service provides long term home for 4 residents and 4 respite beds offering short term support to adults across Cambridgeshire.

You’ll be joining the wider In House Provider Services Team, which includes residential, respite, supported living, day services, Shared Lives and outreach support. Russell Street is one of three respite services operating across the county.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme (subject to operational considerations)
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

What will you be doing?

You will be responsible for the day to day management of In House Provider Services, overseeing the residential and respite service at 40/44 Russell Street Cambridge.

This includes ensuring safe and high quality service delivery and maintaining compliance with CQC regulations and CCC policies. You'll review and improve service delivery, manage risks, oversee health and safety, handle referrals, complaints and operational issues, and work closely with people who use services, families, professionals and partners.

You will also monitor budgets and resources, maintain service utilisation information, and support the Registered Manager with quality assurance, reporting and service development.

You will be leading and supervising our Lead Support staff and Service Co-ordinator and managing HR processes as required.

About you

You will bring a solid understanding of adult social care legislation and best practice, including the Mental Capacity Act, Care Act, safeguarding and CQC standards, alongside experience in managing complex support arrangements and leading staff teams.

You’ll be confident in developing care plans, risk assessments and quality assurance processes, with the ability to make sound, evidence based decisions and communicate effectively with a wide range of people

A Level 4 qualification in Leadership and Management in Adult Care (or equivalent) is essential, with Level 5 desirable, but we welcome applicants with strong transferable leadership skills from related sectors who can demonstrate the ability to manage people, work collaboratively, handle risk, and deliver high quality, person centred services.

Above all, you’ll be an inclusive, proactive leader committed to safety, wellbeing and continuous improvement.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers