Manager, Product Management, Advanced Analytics - Payments AI Solutions

MasterCard; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Product Manager to lead the development of innovative Payments AI solutions. This role involves working closely with data scientists, engineers, and external partners to create products that drive smarter decisions and better outcomes for customers. You will leverage your expertise in B2B product development and AI to enhance product offerings while navigating diverse markets. Join a forward-thinking team where your contributions will significantly impact customer value and drive business growth. If you are passionate about technology and product management, this opportunity is perfect for you.

Qualifications

• Experience in developing and scaling B2B products using data and AI.
• Strong problem-solving and analytical skills are essential.

Responsibilities

• Lead product management for Payments AI solutions, collaborating across teams.
• Translate customer needs into impactful products and solutions.

Skills

Problem-solving

Critical thinking

Analytical skills

Project management

Interpersonal skills

Communication

B2B product development

AI/ML leveraging

Education

Bachelor's degree

Master's degree (preferred)

Tools

Agile development

Studio framework

Job description

Job Title: Manager, Product Management, Advanced Analytics - Payments AI Solutions

Overview:

Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. The Services global product team is seeking a Manager of Product Management to accelerate the development of Payments AI solutions within the Data, Analytics, and AI product suite. This is an individual contributor role for an experienced Product Manager, reporting into the Director of Product Management.

Key Responsibilities:

1. You will work hands-on with data scientists, designers, engineers, and partners to design and build products and solutions supporting external customers.
2. You will collaborate with fellow product owners and our regional and frontline teams to accelerate growth of the business.
3. Translate a deep understanding of our customers into products and solutions that drive significant customer value.
4. Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products.
5. Act as connectors to ensure the commercial success of our products by working with regional teams and Sales/Marketing, while ensuring technical success through close partnership with Technology teams.
6. Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments.
7. Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs.

Role:

1. Understand customer needs and market trends to support the product roadmap for Payments AI solutions.
2. Build AI products to drive Smarter Decisions and Better Outcomes for customers, applying AI responsibly, and leveraging in-house and 3rd party assets and capabilities effectively to maximize ROI for the program.
3. Support regional and frontline teams as a product expert, developing sales enablement materials and providing training/support when needed.
4. Manage external relationships with suppliers and partners in compliance with all Mastercard policies and procedures.
5. Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives.
6. Navigate across cultures and geographies, communicate with technical and non-technical audiences, and leverage strong relationships with key groups across Mastercard to gain support and buy-in for key decisions.
7. Emulate and drive Mastercard Way behaviors through behavior, recognition, coaching, and employee engagement.
8. Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility.

All About You:

1. Demonstrated ability to operate with complete independence and autonomy.
2. Excellent problem-solving, critical thinking and analytical skills.
3. Proven track record of successfully developing and scaling B2B products and solutions, leveraging data, analytics, and AI/ML to create value for customers.
4. Action oriented and results oriented, with strong prioritization and project management skills and the desire to roll up sleeves.
5. Experience as a leader with strong interpersonal skills and the ability to develop product and engineering talent.
6. Experience working with external partners to build joint solutions and accelerate growth.
7. Can communicate to executives, peers, and team members with impact, eloquence, and authenticity.
8. Ability to build and maintain strong, productive, collaborative working relationships with internal stakeholders over cross-functional teams from multiple regions.